Experience

Ignite Adaptive Sports

• United States
• Spectator Sports
• 1 - 100 Employee

• Operations Manager

  • Jul 2021 - Present



Patty Cakes Bakery & Catering

• Food & Beverages
• 1 - 100 Employee

• Manager/Owner

  • Jan 2010 - Present



EcoVessel

• United States
• Wholesale
• 1 - 100 Employee

• Project Manager

  • Jan 2017 - Jul 2021

• Customer Service Manager

  • Sep 2015 - Jul 2021



Fossil Group, Inc.

• United States
• Retail
• 700 & Above Employee

• Customer Service Specialist

  • Jul 2012 - Jul 2015



Volt

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Customer Support Advisor

  • Dec 2008 - Jan 2010

  • Provide billing and technical support through email and chat while providing exceptional customer service. Keep updated on newest information about product being supported to better be able to relate with customer.• Promoted to Team Lead 10/2009 • Provide billing and technical support through email and chat while providing exceptional customer service. Keep updated on newest information about product being supported to better be able to relate with customer.• Promoted to Team Lead 10/2009



Borders

• Retail
• 700 & Above Employee

• Cashier/Sales Associate

  • Nov 2007 - Dec 2008

  • Engage customers and provide exceptional customer service, operate cash register, organize and restock inventory, recommend items to customers to attempt to up sale and maximize store profits. Train new employee’s on use of cash register and various other task for job. • Engage customers and provide exceptional customer service, operate cash register, organize and restock inventory, recommend items to customers to attempt to up sale and maximize store profits. Train new employee’s on use of cash register and various other task for job.



City of Channing

• City Secretary

  • Jun 2004 - Mar 2006

  • Ran all daily business through the city office including but not limited to: payroll, accounts receivable, accounts payable (for the City, Cemetery, Community Building and Water Department), Supervising others to prepare grants for city projects. Planned, gathered and distributed material for monthly city meetings with the city council, cemetery committee and public. Worked with various state and federal programs to improve the city and/or apply for grants for various city projects. Updated city office from 1 computer and no Internet to a small wireless web hub with new computers for the Mayor, Judge and Secretary and access to any one with a laptop that had need for the Internet at city office.



DecisionOne

• Wireless Web Technician

  • Aug 2002 - Apr 2003

  • Provide technical support for 3G wireless web devices that are capable of access the wireless web and also able to download software. Also responsible for the support of same type of devices that could upload pictures taken from the device to the Internet. Provide support for websites that were related to company products. • Provide technical support for 3G wireless web devices that are capable of access the wireless web and also able to download software. Also responsible for the support of same type of devices that could upload pictures taken from the device to the Internet. Provide support for websites that were related to company products.