Experience

ResponseGenius LLC

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Founding Partner

  • Jan 2010 - Present

  ResponseGenius is a digital agency providing email campaign management through a best-in-class technology platform offering commercial models from SaaS to full service agency engagements. Founded in 2010, the partners are all professionals with extensive database and direct marketing expertise. This experience, married with our powerful, feature rich technology, allows ResponseGenius to help clients establish a powerful presence in the digital space and engender engagement resulting in improved response and financial results. ResponseGenius also offers compliant email acquisition prospect lists services through eListGenius. Show less



THE TELEPHONE PREFERENCE SERVICE LIMITED

• Telecommunications

• Board Member

  • Aug 2004 - Dec 2019

  UK Consumer Protection (equivalent of US Do Not Call List) UK Consumer Protection (equivalent of US Do Not Call List)



SweetMusic Marketing, Management & Communications Ltd

• Stratford upon Avon, United Kingdom

• Owner

  • Jul 2005 - Jun 2016

  Serving to enhance and extend organization performance improvements in brand management, executive coaching, strategy, marketing communications, customer relationships, database and direct marketing, and sales management. Providing advice and services to companies providing customer journeys across Private, Public and Charities Sectors. Serving to enhance and extend organization performance improvements in brand management, executive coaching, strategy, marketing communications, customer relationships, database and direct marketing, and sales management. Providing advice and services to companies providing customer journeys across Private, Public and Charities Sectors.



Sitel Group

• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Managing Director

  • Apr 2004 - Apr 2005

  Continued growth of customer contact/fulfilment centre delivering over £11million (~$19 million) annual fee turnover and net profits of over £700,000 (~$1.4 million). Key clients included British Gas, UK Disability Rights Commission, AA, Capital One, Royal Bank of Scotland, Alliance and Leicester, Audi, BUPA, Mitsubishi. Continued growth of customer contact/fulfilment centre delivering over £11million (~$19 million) annual fee turnover and net profits of over £700,000 (~$1.4 million). Key clients included British Gas, UK Disability Rights Commission, AA, Capital One, Royal Bank of Scotland, Alliance and Leicester, Audi, BUPA, Mitsubishi.



Specialists Marketing Services, Inc.

• United States
• Marketing Services
• 1 - 100 Employee

• Sr Marketing Services Director (Acting COO)

  • Apr 2002 - Apr 2004

  Responsible for supporting the CEO in the profitable operation of overall business, focusing primarily on List Marketing Group. Responsible for List Management Sales and Operations generating over $90 million in revenue, over $11 million in fees and delivering over $1.2 million in contribution to parent company. Key clients/brands include Victoria’s Secret, Williams Sonoma, Bertelsmann, American Media, Crate and Barrel. Responsible for supporting the CEO in the profitable operation of overall business, focusing primarily on List Marketing Group. Responsible for List Management Sales and Operations generating over $90 million in revenue, over $11 million in fees and delivering over $1.2 million in contribution to parent company. Key clients/brands include Victoria’s Secret, Williams Sonoma, Bertelsmann, American Media, Crate and Barrel.



Time Inc. UK

• United Kingdom
• Book and Periodical Publishing
• 400 - 500 Employee

• Director, Consumer Direct

  • 2001 - 2002

  Accountable for growth of all direct marketing functions for portfolio of 100+ IPC Media consumer magazine brands generating $50 million in sales and returning over $7 million profit per year, including subscriptions marketing, mail order, database operations/marketing and customer care/fulfilment operations. Accountable for growth of all direct marketing functions for portfolio of 100+ IPC Media consumer magazine brands generating $50 million in sales and returning over $7 million profit per year, including subscriptions marketing, mail order, database operations/marketing and customer care/fulfilment operations.



Meredith Corporation

• United States
• Book and Periodical Publishing
• 700 & Above Employee

• Director, List Marketing

  • 1986 - 2000

  Lead group delivering annual 15-35% increased contribution on $7 to $10 million in annual sales while maintaining the integrity, security and viability of Meredith Corporation’s database of over 69 million customers, as well as representing Harlequin and Pillsbury brands. Also: Assistant Promotion Manager, Circulation Marketing (1991 – 1993); Marketing Representative Manager, Midwest Living magazine (1988-1991); Manager, Internal Book Correspondence (1986-1988). Lead group delivering annual 15-35% increased contribution on $7 to $10 million in annual sales while maintaining the integrity, security and viability of Meredith Corporation’s database of over 69 million customers, as well as representing Harlequin and Pillsbury brands. Also: Assistant Promotion Manager, Circulation Marketing (1991 – 1993); Marketing Representative Manager, Midwest Living magazine (1988-1991); Manager, Internal Book Correspondence (1986-1988).