Experience

iENG Design

• United States
• Engineering Services
• 1 - 100 Employee

• VDC Specialist

  • Sep 2021 - Present



Bernhard

• United States
• Utility System Construction
• 700 & Above Employee

• Lead BIM Coordinator

  • Feb 2021 - Oct 2021

• Detailer

  • May 2018 - Feb 2021



FloMet LLC

• Deland, FL

• Machining Apprentice

  • Mar 2018 - May 2018



Starbucks

• Ormond Beach FL

• Barista

  • Jan 2017 - Apr 2018



Celera IT Services

• Palm Coast, FL

• Network Support Technician

  • Jul 2015 - Jul 2016

  *Provide remote and onsite support to customers *Performed PC repair services - Upgraded PC systems, cloned drives, troubleshot and replaced system components. *Installed new PC systems, single and multiple units. *Installed custom networks, troubleshot and repaired network installations. *Maintain proper policies, notate performed tasks and objectives using custom proprietary trouble ticket software *Maintained excellent standard of customer service *Provide remote and onsite support to customers *Performed PC repair services - Upgraded PC systems, cloned drives, troubleshot and replaced system components. *Installed new PC systems, single and multiple units. *Installed custom networks, troubleshot and repaired network installations. *Maintain proper policies, notate performed tasks and objectives using custom proprietary trouble ticket software *Maintained excellent standard of customer service



Support.com

• IT Services and IT Consulting
• 500 - 600 Employee

• Remote Service Technician

  • Aug 2013 - Jul 2015

  *Troubleshot internet connectivity and email issues *Set up and configured wireless networks, connections and security *Remote problem solved issues and recorded details using trouble ticket software *Troubleshot internet connectivity and email issues *Set up and configured wireless networks, connections and security *Remote problem solved issues and recorded details using trouble ticket software



RadioShack

• United States
• Blockchain Services
• 700 & Above Employee

• Customer Service Agent

  • Feb 2013 - Aug 2013

  *Assisted customers with technical support *Shared knowledge with customers on products and services *Provided outstanding customer service *Assisted customers with technical support *Shared knowledge with customers on products and services *Provided outstanding customer service