Kevin Warner
Guest Services Manager at Maverick Hotels and Restaurants- Claim this Profile
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English Full professional proficiency
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Spanish Limited working proficiency
Topline Score
Bio
Thomas Hanley
Kevin has had an unwavering passion for the hospitality industry since the beginning of his educational and professional career. He demonstrates a desire to learn as much as he can in every position he holds and connects with his team members by passing that knowledge on to them. Always friendly and looking for ways to improve the operations he is apart of, any hotel would benefit from having this future executive on their payroll.
Marcellus Altman
I had the pleasure of working with this gentleman for just about two years. During said time Kevin was more than a team player, he was an essential hand in successfully operating HRC as a manager. Using three words to illustrate his work ethic and his personality does not capture fully who he is; nevertheless, Kevin is reliable, goal-oriented, and optimistic. Working with Kevin on a team is an honor; however, allow him the opportunity to lead and inspire a team is an opportunity for any hospitality company’s success.
Thomas Hanley
Kevin has had an unwavering passion for the hospitality industry since the beginning of his educational and professional career. He demonstrates a desire to learn as much as he can in every position he holds and connects with his team members by passing that knowledge on to them. Always friendly and looking for ways to improve the operations he is apart of, any hotel would benefit from having this future executive on their payroll.
Marcellus Altman
I had the pleasure of working with this gentleman for just about two years. During said time Kevin was more than a team player, he was an essential hand in successfully operating HRC as a manager. Using three words to illustrate his work ethic and his personality does not capture fully who he is; nevertheless, Kevin is reliable, goal-oriented, and optimistic. Working with Kevin on a team is an honor; however, allow him the opportunity to lead and inspire a team is an opportunity for any hospitality company’s success.
Thomas Hanley
Kevin has had an unwavering passion for the hospitality industry since the beginning of his educational and professional career. He demonstrates a desire to learn as much as he can in every position he holds and connects with his team members by passing that knowledge on to them. Always friendly and looking for ways to improve the operations he is apart of, any hotel would benefit from having this future executive on their payroll.
Marcellus Altman
I had the pleasure of working with this gentleman for just about two years. During said time Kevin was more than a team player, he was an essential hand in successfully operating HRC as a manager. Using three words to illustrate his work ethic and his personality does not capture fully who he is; nevertheless, Kevin is reliable, goal-oriented, and optimistic. Working with Kevin on a team is an honor; however, allow him the opportunity to lead and inspire a team is an opportunity for any hospitality company’s success.
Thomas Hanley
Kevin has had an unwavering passion for the hospitality industry since the beginning of his educational and professional career. He demonstrates a desire to learn as much as he can in every position he holds and connects with his team members by passing that knowledge on to them. Always friendly and looking for ways to improve the operations he is apart of, any hotel would benefit from having this future executive on their payroll.
Marcellus Altman
I had the pleasure of working with this gentleman for just about two years. During said time Kevin was more than a team player, he was an essential hand in successfully operating HRC as a manager. Using three words to illustrate his work ethic and his personality does not capture fully who he is; nevertheless, Kevin is reliable, goal-oriented, and optimistic. Working with Kevin on a team is an honor; however, allow him the opportunity to lead and inspire a team is an opportunity for any hospitality company’s success.
Credentials
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ServSafe Food Protection Manager Certificate
ServSafe CertifiedMay, 2017- Nov, 2024
Experience
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Maverick Hotels and Restaurants
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United States
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Hospitality
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1 - 100 Employee
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Guest Services Manager
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Feb 2021 - Present
I was a part of the opening team for the SpringHill Suites Chicago Chinatown. I created the Front Desk from scratch and trained a team of individuals that have never worked in the industry before. I was a part of the opening team for the SpringHill Suites Chicago Chinatown. I created the Front Desk from scratch and trained a team of individuals that have never worked in the industry before.
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Cintas
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United States
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Facilities Services
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700 & Above Employee
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Service Sales Representative
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Sep 2020 - Feb 2021
Although my shortest position in my working career, I learned just how difficult of a job it is for Sales Service Reps and Delivery Drivers. I appreciated my time with Cintas and thank Cintas for employing me during the tough times of the COVID-19 Pandemic. Although my shortest position in my working career, I learned just how difficult of a job it is for Sales Service Reps and Delivery Drivers. I appreciated my time with Cintas and thank Cintas for employing me during the tough times of the COVID-19 Pandemic.
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Hyatt Regency Chicago
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United States
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Hospitality
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100 - 200 Employee
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Assistant Executive Housekeeper
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Jun 2018 - Jun 2020
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Housekeeping Supervisor
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Dec 2017 - Jun 2018
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First Hospitality
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United States
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Hospitality
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200 - 300 Employee
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Guest Experience Manager
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Mar 2016 - Dec 2017
SpringHill Suites Chicago/O'HareDuring my time as the Guest Experience Manager, I rose our TripAdvisor ranking in Rosemont from 6th out of 18 up to 2nd out of 18. I helped manage the Front Desk during a renovation of the guest rooms and helped lead one of the most successful Front Desk teams the hotel has ever had.
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Guest Service Agent
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Nov 2014 - Mar 2016
SpringHill Suites Chicago/O'Hare
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Central Continental Bakery
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Greater Chicago Area
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Store Clerk and Shift Manager
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Aug 2010 - Nov 2014
This was my first ever job. I worked behind the counter as a Store Clerk and eventually became the second non-family owned Shift Manager at the store. Working here helped create my love for customer service and eventually propelled me into my hospitality career. This was my first ever job. I worked behind the counter as a Store Clerk and eventually became the second non-family owned Shift Manager at the store. Working here helped create my love for customer service and eventually propelled me into my hospitality career.
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Education
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2011 - 2017
Harper College
Hospitality, Hotel/Motel Administration/Management -
2007 - 2011
Wheeling High School
Community
