Experience

Enterprise Software Solutions

• Software Development

• Technical Recruiter

  • Feb 2008 - Present

  Enterprise Software Solutions is an Information Technologies Consulting Solutions and Services corporation, helping IT organizations operate more productively and profitably through a full spectrum of specialized staffing and project implementation products and services. We specialize in the areas of Systems Integration/EAI, ERP Functionality Extension, Business/Data Warehousing, Sales Force Automation/CRM, Middleware Functionality Templates, and Custom Application Development for vertical markets including telecommunications, healthcare, financial services, insurance, and energy. We deliver qualified consultants and project managers for both contract and ongoing requirements across all science and technology disciplines.; Involved in Full Life-Cycle recruiting (sourcing, screening, interviewing, in all phases of IT technologies like Java,.net,Oracle,SQL,ERP etc). Responsible for posting jobs on job sites and recruiting for all levels of technical professionals ranging from Software Developers, Database Administrators to Senior level Java Programmers. Sourcing candidates through job portals like Dice and Monster, company database, Networking and referrals. Marketing own bench consultants on web methods. Create, maintains, and presents applicable candidates to Vendors responsible for specific requisitions. Negotiate salaries and hourly rates with candidates/employers. Placement of IT Professionals on a permanent as well as contract basis. Prepare daily submission status report in Excel format. Involved in Domestic Recruiting as well for Offshore. Show less



Enterprise software solutions

• Software Development

• IT Recruiter

  • Jan 2008 - Present

• Resource Specialist

  • 2008 - 2009


Enterprise Softtware Solutions
• Software Development
• Technical Recruiter

  • Jan 2008 - Present


First Source Solutions Ltd

• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Customer Service Associate

  • Jan 2006 - Dec 2007

  First source's deep domain expertise, technical innovation, process excellence and Right shoring model combine to deliver best in class solutions and make it a global leader in providing business process outsourcing (BPO) services. It provides business process management solutions across key industries like Financial Services, Telecommunications & Media, and Healthcare. Responsibilities Replying phone calls and responding to customer requests. Selling product and placing customer orders in Online. Providing customers with product and service information. Upselling products and services. Transferring the customer calls to appropriate staff. Identifying and resolving customer issues using the Applications. Following-up the customer inquires. Generating the call logs and reports. Resolving the billing issues. Solving the misapplied payments. Recognizing, documenting and alerting the supervisor on trends in customer calls. Recommending the process improvements. Show less