Experience

Transafrica Group

• South Africa
• Insurance
• 1 - 100 Employee

• Software Developer

  • Jan 2022 - Present



Crisp Fibre Pty Ltd.

• South Africa
• IT Services and IT Consulting
• 1 - 100 Employee

• Network Support Technician

  • 2019 - Jul 2021

  Internet Service Provider where I performed many different tasks. Worked with different types of network devices such as Switches, Routers, ONT's, OLT's, Access Points and more. Did Router setups for clients, VOIP setups for clients. Troubleshooting network nodes, doing support on our ticketing system, logging faults with fibre providers. Installing of all equipment needed for aggregation at sites. Internet Service Provider where I performed many different tasks. Worked with different types of network devices such as Switches, Routers, ONT's, OLT's, Access Points and more. Did Router setups for clients, VOIP setups for clients. Troubleshooting network nodes, doing support on our ticketing system, logging faults with fibre providers. Installing of all equipment needed for aggregation at sites.



Seecrypt

• South Africa

• Support Specialist

  • 2016 - 2016

  Wrote and reviewed tickets to request maintenance to various types of equipment. Demonstrated professionalism and courtesy with customers while working to resolve complaints, problems or respond to questions. Followed up with clients to ensure optimal customer satisfaction following support engagement and problem resolution. Wrote and reviewed tickets to request maintenance to various types of equipment. Demonstrated professionalism and courtesy with customers while working to resolve complaints, problems or respond to questions. Followed up with clients to ensure optimal customer satisfaction following support engagement and problem resolution.



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• IT Specialist

  • 2015 - 2016



JDH

• South Africa

• Building Maintenance

  • 2014 - 2015

  Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality. Conducted repairs on CCTV and Network equipment, typically returning machines and tools to functionality within few hours Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality. Conducted repairs on CCTV and Network equipment, typically returning machines and tools to functionality within few hours



Aurecon

• Australia
• Design Services
• 700 & Above Employee

• Data Capture Specialist

  • 2013 - 2014

  Capturing of electrical components in photos to help engineers draw up plans. Capturing of electrical components in photos to help engineers draw up plans.