Kevin Umaña

Business Analyst Team Manager at Empyra
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Contact Information
us****@****om
(386) 825-5501
Location
Costa Rica, CR
Languages
  • English -

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5.0

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Randall Trejos

Kevin is extremely hard-working and determined. He joined the company as a sales rep and in less than a year became co-owner. He's not afraid to take risks and usually takes ownership on key business issues.

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Experience

  • Empyra
    • United States
    • Software Development
    • 1 - 100 Employee
    • Business Analyst Team Manager
      • Aug 2021 - Present
  • Amazon
    • Bangladesh
    • Advertising Services
    • 1 - 100 Employee
    • Account Manager
      • May 2018 - Sep 2021

      Business advisor for Amazon Sellers Business advisor for Amazon Sellers

  • Dell
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Support
      • Jun 2016 - Apr 2018

      Provide Tech support for Alienware products for US & Canada Markets. Provide Tech support for Alienware products for US & Canada Markets.

    • Customer Service Representative
      • Jul 2015 - Oct 2016

      customer services for retail deparment at Amazon.com customer services for retail deparment at Amazon.com

  • Convergys
    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Tech Support agent
      • Oct 2014 - Jun 2016

      Tech support agent for Verizon. providing assistance to residencial customer about Triple Play Fiber Optics service Tech support agent for Verizon. providing assistance to residencial customer about Triple Play Fiber Optics service

  • DS Costa Rica
    • Sales & Marketing Manager
      • Jun 2009 - Jul 2015

      Guide and coordinate the sales and marketing team. Provide solutions to a complex business offers. assist customer with specific and personalized solutions for High end computing, Servers solutions, networking, surveillance, printing and home solutions. Guide and coordinate the sales and marketing team. Provide solutions to a complex business offers. assist customer with specific and personalized solutions for High end computing, Servers solutions, networking, surveillance, printing and home solutions.

  • P R Actualidad Tecnica s.a.
    • Sales Executive
      • Jan 2014 - Oct 2014

      Sales Representative and Technology Consultant Sales Representative and Technology Consultant

  • Dragon Systems
    • Software Development
    • 1 - 100 Employee
    • Owner
      • Jul 2009 - Sep 2014

      Management, HHRR, Accounting, Sales, Marketing Leadership. Management, HHRR, Accounting, Sales, Marketing Leadership.

  • Worldcom Costa Rica s.a.
    • Sales Executive
      • 2013 - Aug 2013

      Sales Executive. ISP services for corporate and VPN services Sales Executive. ISP services for corporate and VPN services

  • Worldcom de Costa Rica
    • Sales Executive
      • Feb 2013 - Jun 2013
  • Impresora Delta s.a.
    • Italy
    • Sales Executive
      • Apr 2003 - Jul 2009

    • Sales Excecutive
      • Apr 2003 - Jun 2009

Education

  • Universidad de Costa Rica
    Administracion de Negocios
    1998 - 2013

Community

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