Topline | Kevin Turchiarelli

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Kevin Turchiarelli

Sr. Desktop Engineer at Accessium Group Inc.

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Contact Information

us****@****om

(386) 825-5501

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English -

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Bio

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Louis DeCarlo

I have worked with Kevin for two years and have found him to be a great source of information. He is always willing to go the extra mile in helping a customer or a co-worker and his background in Desktop and Network support is unmatched.

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Credentials

Sophos Certified Engineer

Sophos

Apr, 2021
- Nov, 2024
Net +

-

Experience

Accessium Group Inc.

United States
Information Technology & Services
1 - 100 Employee

Sr. Desktop Engineer
- Dec 2013 - Present
• Provide comprehensive administration of assigned systems, product evaluation, integration, problem resolution and users support. • Perform day-to-day maintenance of workstations which consists of adding users and granting rights to directories and files in a client/server environment. • Client systems maintenance - hardware, software and network integration. • Provide functional and technical support for hardware and software problems - workstations, LAN and remote systems. • Installation and configuration of Windows 7/XP, Office, Adobe Products, Cisco VPN Client, Sophos Client Security and other software packages. • Test equipment and respond to outages, performance degradations. • Identify issues both current and potential, before they become problems. • Provide users the best availability and functionality of system demands. • Determine requirements for alternate processing and spares for break/fix purposes. • Keep up to date on current technologies and new versions of existing software. • Translate business requirements into a solution design for new installations. • Responsible for monitoring applications on a daily basis for errors. • Configure and troubleshoot wireless network on all 50 remote residences • Maintain daily tape backup using Symantec Backup Exec, System Recovery, Macrium, and Dell Appassure • Update BIOS/firmware, created windows OS image, install hardware, antivirus, and configure internet security and network connectivity.