Health Safety Environment Coordinator

• Feb 2020 - Present

Warehouse & EHS Officer

• Feb 2019 - Feb 2020

Supporting UK sales and EIRE office for EHS support, covering risk assessment , near miss reporting and training.also runs warehouse for goods in goods out, stock checks, stock reduction .

Warehouse Operative

• Oct 2017 - Feb 2020

warehouse goods in and out, shipments, rolling stock. checks, inventory reduction.also EHS support

Continuous Improvement Coordinator

• May 2017 - Oct 2017

support of EHS and improvements of process to workshops and warehouse. support of EHS and improvements of process to workshops and warehouse.

Order Management and Health and Safety

• Feb 2012 - May 2017

• Control of all orders from placement to delivery to end customer, this involves acknowledging orders and scheduling delivery dates.• Liaising with purchasing and production departments to ensure products are purchased and built to schedule• Daily management and reporting of kpi’s to team members and management.• Management of Health and Safety over two sites, including training and safety meetings. Backed up by policy deployment plan with weekly meetings.• Cost reduction on waste collections, following introduction of recycling programme on site.

Customer Fulfilment Expeditor

• 2003 - 2012

• Managed purchasing of new equipment and spares for customers, liaising with Videojet facilities in the USA and Holland to ensure prompt despatch.• Managed purchasing and transport of equipment from third party suppliers.• Achieved a significant reduction of stock held both in the warehouse and by individual engineers increasing overall margins.• Participated in the worldwide quality conference team to ensure customers received the highest quality equipment and service.• Managed Health and Safety for the UK and Ireland, liaising with customers, Videojet senior management and all associates to ensure appropriate training is completed as required and all risk assessments are carried out and reviewed regularly. • Actioned calls from customers regarding breakdowns by liaising with Service Engineers across the UK and Ireland to ensure prompt customer attendance.• Liaised with appropriate departments in the UK and abroad to ensure timely resolution of customer’s technical issues.• Achieved safe contractor accreditation for the Videojet site.

Business Sales

• 2001 - 2003

• Managed Business development for the company, proactively cultivating new and existing business relationships in order to develop and expand the customer base• Advised customers on PC hard/software requirements and IT solutions• Carried out customer site evaluations in order to ascertain accurate requirements • Managed Business development for the company, proactively cultivating new and existing business relationships in order to develop and expand the customer base• Advised customers on PC hard/software requirements and IT solutions• Carried out customer site evaluations in order to ascertain accurate requirements

UK Stock Controller

• 1999 - 2001

• Managed Goods In/Out procedures checking and recording all serial numbers for warranty purposes.• Managed stock control both in-house and for customers and carried out regular stock checks for the engineers.• Purchased stock as required and managed stock reduction using MinMax system • Managed Goods In/Out procedures checking and recording all serial numbers for warranty purposes.• Managed stock control both in-house and for customers and carried out regular stock checks for the engineers.• Purchased stock as required and managed stock reduction using MinMax system

Value Added Support Executive

• 1994 - 1998

• Provided support to three field based Marketing Managers covering the UK and Ireland including supporting Arrow’s value added engagements within the market sector.• Use of Arrow’s replenishment system CARES and other specialist systems to ensure customers received supplies.• Acted as first point of contact for all customer service issues and managed the response.• Liaised with senior management, both Arrow’s and customers as required.• Provided internal sales support for assigned customers and region, preparing quotations and holding meetings with prospective customers.• Demonstrated a proactive approach to meeting sales targets, sourcing and engaging new customers.

Sales Support

• 1989 - 1994

• Warehouse operative in charge of cycle orders for the UK• Provided sales support to Cycleurope dealers and customers• Supported Cycleurope’s ‘Look’ carbon cycle frame and pedal franchise• Acted as support and installation engineer for BH exercise equipment • Warehouse operative in charge of cycle orders for the UK• Provided sales support to Cycleurope dealers and customers• Supported Cycleurope’s ‘Look’ carbon cycle frame and pedal franchise• Acted as support and installation engineer for BH exercise equipment