Experience

Outdoor Design by Oz

• United States
• Construction
• 1 - 100 Employee

• Customer Experience Manager

  • Oct 2022 - Present

  Greater Puget Sound Region



Burpee Gardening

• United States
• Manufacturing
• 100 - 200 Employee

• Sales Representative

  • Feb 2022 - Oct 2022

  Greater Seattle Area Now, I oversee regional sales and merchandising of the seasonal growing seeds sold at major retailers and specialty garden centers. I align product inventory levels with forecasts while engaging with garden center managers to ensure optimal display space/location and proper product rotation and sell through. As well, I structure customer profiles to outline sustainable value creation opportunities, competitor capabilities, and historical/future demand forecasts. Finally, I triage customer… Show more Now, I oversee regional sales and merchandising of the seasonal growing seeds sold at major retailers and specialty garden centers. I align product inventory levels with forecasts while engaging with garden center managers to ensure optimal display space/location and proper product rotation and sell through. As well, I structure customer profiles to outline sustainable value creation opportunities, competitor capabilities, and historical/future demand forecasts. Finally, I triage customer issues and define resolutions. • Created sales at more than 35 stores through stocking, setting up sales displays, and retaining inventory. • Maintained weekly contact with high-volume stores, driving sales and managing inventories to reduce the amount of products needed to be returned for credit at the end of the growing season. Show less



Oldcastle Infrastructure

• United States
• Construction
• 700 & Above Employee

• Outside Sales Representative

  • Apr 2021 - Jan 2022

  Puget Sound Region Moving to Oldcastle, I took on a role as an Outside Sales Rep where I devised strategies as well as executable tactics to close sales and help attain the company’s short/long-term sales objectives of increasing regional volume and profit margins. In this role, I built relationships with private and commercial property management firms, big box companies, and municipalities to create stormwater maintenance specifications, respond to existing specifications, and deliver quality proposals, closing… Show more Moving to Oldcastle, I took on a role as an Outside Sales Rep where I devised strategies as well as executable tactics to close sales and help attain the company’s short/long-term sales objectives of increasing regional volume and profit margins. In this role, I built relationships with private and commercial property management firms, big box companies, and municipalities to create stormwater maintenance specifications, respond to existing specifications, and deliver quality proposals, closing business while supporting infrastructure. • Enhanced ways of working through strong relationship management by providing more strategic, proactive partnerships focused on resolving customer friction while driving improvement in customer satisfaction scores. • Leveraged data and telemetry to deliver increased sales with top-tier customers while driving outsized growth with key low performing accounts. Show less



Latham, The Pool Company

• United States
• Manufacturing
• 200 - 300 Employee

• Regional Sales Manager

  • Jul 2020 - Apr 2021

  Seattle, Washington, United States In 2020, I move to Latham Pools where I strengthened profitable sales of swimming pool components and pool accessories, inclusive of a broad product line of fiberglass pools, vinyl pool kits, pool liners, steps, safety covers, automated covers, and aquatic services across the region. Here, I fostered strong professional relationships with each major account and distributor while focusing on consistently maximizing and increasing market share through existing dealers as well as new dealer… Show more In 2020, I move to Latham Pools where I strengthened profitable sales of swimming pool components and pool accessories, inclusive of a broad product line of fiberglass pools, vinyl pool kits, pool liners, steps, safety covers, automated covers, and aquatic services across the region. Here, I fostered strong professional relationships with each major account and distributor while focusing on consistently maximizing and increasing market share through existing dealers as well as new dealer acquisition. I leveraged data and analytics to calculate business drivers and trends as well as translating those trends for the field team. • Engineered 20% increase in territory sales, aggressively growing business by working with major accounts as well as distributors to close largest “buy ins” prior to annual price increases and allowing customers to capitalize on savings during pool building boom in the pandemic and earning customer loyalty. • Optimized market dynamics and profitable sales, leveraging data/analytics to assess business drivers and trends while keeping informed about regional competitive landscape. Show less



Plantronics

• United States
• Telecommunications
• 500 - 600 Employee

• Senior Territory Manager – Northwest

  • 2012 - 2019

  Seattle, WA In 2012, I was promoted to Senior Regional Manager where I established and expanded our regional sales territory during a period of high growth for this niche technology company, I educated key customers and distributors on new products, services, and promotions as well as consulting with customers to define end-user needs and aligning those needs to products that meet the requirements. While in this role, I sold enterprise communication solutions to F500 organizations across the northwestern… Show more In 2012, I was promoted to Senior Regional Manager where I established and expanded our regional sales territory during a period of high growth for this niche technology company, I educated key customers and distributors on new products, services, and promotions as well as consulting with customers to define end-user needs and aligning those needs to products that meet the requirements. While in this role, I sold enterprise communication solutions to F500 organizations across the northwestern U.S. client list, including Amazon, Boeing, Costco, Group Health, Microsoft, Nordstrom, Providence Healthcare, REI, Starbucks, T-Mobile, and Wells Fargo. • Recognized as 7-time World Class Club Winner and in top 15% of salespeople, exceeding quota and achieving highest YOY growth while cultivating sales to the largest and most prestigious accounts based in the northwest. • Oversaw $200M in revenue, building a $15M book of business from ground-up with consistent 15% YOY growth, traveling extensively to deliver client-facing presentations, and educating customers on the portfolio. • Negotiated high-volume contracts while ensuring adherence to global import regulations (tariffs, duties). • Developed and trained a team of 6 inside sales partners remotely based in Mexico.

• Major Account Manager

  • 2002 - 2012

  Seattle, WA

• Territory Manager – Northwest

  • 1996 - 2002

  Seattle, WA



Miller Brands

• Key Account Sales Representative

  • 1991 - 1996

  Seattle, WA Held multiple sales and merchandising roles for a Miller Brewing Distributor, gaining an in-depth understanding of the beverage business. Moved from merchandising into an on-premise sales role partnering with restaurants and bars to drive promotions. Sold product and advertising into regional retailers, distributors, and establishments, and assisted with corporate sales and product training. Partnered with the region’s largest grocery retailer to drive sales through strategic product… Show more Held multiple sales and merchandising roles for a Miller Brewing Distributor, gaining an in-depth understanding of the beverage business. Moved from merchandising into an on-premise sales role partnering with restaurants and bars to drive promotions. Sold product and advertising into regional retailers, distributors, and establishments, and assisted with corporate sales and product training. Partnered with the region’s largest grocery retailer to drive sales through strategic product placement, marketing, and promotional pricing. Developed knowledge of regulatory guidelines pertaining to retail signage and product marketing with the alcoholic beverage space. Show less