Experience

Harvest Networks, LLC

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Consultant

  • Mar 2012 - Present

  VMware Over 10 years IT experience as a VMware Administrator Installing , Configuring & Managing VMware ESXi Hypervisior for seperate client enviroments ESXi patch management for all clients Installation/configuration/Management of Windows Servers, Workstations and PBX Virtual machines in ESXi Hands-on experience on Server Consolidation with physical to virtual (P2V) conversions with VMware Converter Exchange Perform Office 365 migrations for clients ( small busineses 2-200 users ) Exchange / 365 support, maintenance and Administrator not limited to, User/Group creation and management Active directory support and Administration. Backup Management Setup / Manage Veeam and Nakivo servers Configure and maintain Veeam / Nakivo backup operations for clients VMware and Hyper-V environments Extensive work with Crashplan / ibackup / Veeam agent for Windows Setup monitoring for backups and Troubleshoot as needed Helpdesk Desktop and Laptop User Support Software and Hardware Installation, Configuration, Licensing, Inventory Management, and Troubleshooting General User Support of the following: Installation, Configuration, and Troubleshooting Issues of various operating systems (From Windows 98 to Windows 11); Provide Excellent Customer Service to our external Clients Investigate, Troubleshoot, and Recreation of Hardware and Software issues to obtain a fast, reliable resolution Installation and Support of licensed software (Microsoft Office products, Lotus Notes, retail software) Troubleshoot Networking connectivity issues Remote Network Access including Windows and Cisco VPN Clients, FTP, Citrix, Remote Email Configuration Show less



Carestream Dental

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• System Administrator / VMware View and Lab Manger Administrator

  • Dec 2007 - Mar 2011

  As a System Administrator I was responsible for the day to day operations of the servers in the data center. I also deployed and maintained a VMware View 4.6 environment including Vcenter 4.1 with multiple host and 50-75 users. Also I was responsible VMware Lab manager environment for our QA department. Lab Manger streamlined the creation of testing environments for our QA team.

• Technical Analysis

  • May 2006 - Dec 2007

  During my time as a Technical Analysis not only did I support Clientele our company's CRM. I also was responsible for translating Access Reports to SQL for Microsoft Reporting Services.

• HelpDesk Technician

  • May 2005 - May 2006

  Desktop and Laptop User SupportSoftware and Hardware Installation, Configuration, Licensing, Inventory Management, and TroubleshootingGeneral User Support of the following:Network ConnectivityRemote Network Access including Windows and Cisco VPN Clients, FTP, Citrix, Remote Email ConfigurationInstallation and Support of licensed software (Microsoft Office products, Lotus Notes, retail software)Installation and Support of CRM software (Clientele by Epicor, Track-IT! by Numara, Softrax by AFS Financial Solutions)Cisco IP Phone (Setup and Configuration)Installation, Configuration, and Troubleshooting Issues of various operating systems (Windows 98, 2000, XP, Vista, Windows 7); Provide Excellent Customer Service to our internal ClientsInvestigate, Troubleshoot, and Recreation of Hardware and Software issues to obtain a fast, reliable resolution Show less

• Technical Support Rep 1

  • Dec 2003 - May 2005

  As a Technical Support Rep for the WinOMS CS team, I fielded live calls for tech support for the WinOMS CS practice management software.



Best Buy

• Retail
• 700 & Above Employee

• Desktop / Laptop Bench Tech

  • Sep 1999 - Jun 2002

  As a bench tech for Best Buy's service center, I diagnosed and fixed hardware and software problems for laptops and desktops. As a bench tech for Best Buy's service center, I diagnosed and fixed hardware and software problems for laptops and desktops.



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• Sonar Technician

  • Sep 1995 - Sep 1999

  4 years of military service culminating with an honorable discharge. Fire fighting and security training. Operate sonar sensors for detection and classification of contacts. Identify sounds produced by surface ships, torpedoes, submarines, evasion devices, sonar transmissions, marine life and natural phenomena. Identify the characteristics, functions and effects of controlled jamming and evasive devices on sonar operations. Prepare and interpret sonar messages. Operate underwater fire control systems for firing of torpedoes. Recognize major equipment malfunctions during sensor operations. Operate bathythermographs, fathometers and torpedo countermeasures. Use and maintain hand tools and portable power tools. Operate underwater communications equipment. Show less