Kevin Stern
Program Manager at Harmony Healthcare, Inc.- Claim this Profile
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Topline Score
Bio
Kathleen Dunn
Kevin Stern was a brilliant person to work with and a Director who can be trusted. For Kevin, the job creating success for his customer is always the most important thing to him and has no problem to work hard with positive attitude. He has extraordinary interpersonal skills and has great relations with both company clients and potential customers. He will find a way to weather any storm with a smile. Certainly someone I'd want to have on my team.
Kathleen Dunn
Kevin Stern was a brilliant person to work with and a Director who can be trusted. For Kevin, the job creating success for his customer is always the most important thing to him and has no problem to work hard with positive attitude. He has extraordinary interpersonal skills and has great relations with both company clients and potential customers. He will find a way to weather any storm with a smile. Certainly someone I'd want to have on my team.
Kathleen Dunn
Kevin Stern was a brilliant person to work with and a Director who can be trusted. For Kevin, the job creating success for his customer is always the most important thing to him and has no problem to work hard with positive attitude. He has extraordinary interpersonal skills and has great relations with both company clients and potential customers. He will find a way to weather any storm with a smile. Certainly someone I'd want to have on my team.
Kathleen Dunn
Kevin Stern was a brilliant person to work with and a Director who can be trusted. For Kevin, the job creating success for his customer is always the most important thing to him and has no problem to work hard with positive attitude. He has extraordinary interpersonal skills and has great relations with both company clients and potential customers. He will find a way to weather any storm with a smile. Certainly someone I'd want to have on my team.
Experience
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Harmony Healthcare Inc.
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United States
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Non-profit Organizations
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1 - 100 Employee
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Program Manager
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Jun 2023 - Present
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Lead Case Manager
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Jun 2020 - Sep 2023
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Emerald America Vacation Homes
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Kissimmee, Florida
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Owner / Managing Director
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Sep 2014 - Aug 2019
-Developed srategic partnerships with Tour operators and travel agents from the UK, Ireland, the Netherlands, Puerto Rico and the US with 20% annual growth rates. -Produced sale & marketing materials, purchasing and contracting, negotiations and staffing through a 'customer facing' retail welcome center for local attraction sales. -Developed and managed team responsible for overseeing and monitoring customer satisfaction and accurate supplier performance. -Account, tax and finance… Show more -Developed srategic partnerships with Tour operators and travel agents from the UK, Ireland, the Netherlands, Puerto Rico and the US with 20% annual growth rates. -Produced sale & marketing materials, purchasing and contracting, negotiations and staffing through a 'customer facing' retail welcome center for local attraction sales. -Developed and managed team responsible for overseeing and monitoring customer satisfaction and accurate supplier performance. -Account, tax and finance management. Show less -Developed srategic partnerships with Tour operators and travel agents from the UK, Ireland, the Netherlands, Puerto Rico and the US with 20% annual growth rates. -Produced sale & marketing materials, purchasing and contracting, negotiations and staffing through a 'customer facing' retail welcome center for local attraction sales. -Developed and managed team responsible for overseeing and monitoring customer satisfaction and accurate supplier performance. -Account, tax and finance… Show more -Developed srategic partnerships with Tour operators and travel agents from the UK, Ireland, the Netherlands, Puerto Rico and the US with 20% annual growth rates. -Produced sale & marketing materials, purchasing and contracting, negotiations and staffing through a 'customer facing' retail welcome center for local attraction sales. -Developed and managed team responsible for overseeing and monitoring customer satisfaction and accurate supplier performance. -Account, tax and finance management. Show less
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American Sunshine Vacations
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Orlando, Florida Area
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Development and Consultation
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Oct 2013 - Aug 2014
-Reorganized systems, pricing, marketing collateral and accommodation offerings, -Implemented new administration and management software. -Contracted a 300% increase in supplier products and availability. -Negotiated 3 years large volume brochured UK Tour operators support. -Developed third party contracted service teams. -Supported 250% growth in OTA distrubution. -Reorganized systems, pricing, marketing collateral and accommodation offerings, -Implemented new administration and management software. -Contracted a 300% increase in supplier products and availability. -Negotiated 3 years large volume brochured UK Tour operators support. -Developed third party contracted service teams. -Supported 250% growth in OTA distrubution.
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Hotelbeds
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Spain
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Leisure, Travel & Tourism
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700 & Above Employee
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Director Homes Division - North America
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Mar 1996 - Oct 2013
-Strategic development of 'hotel styled' consolidation, distribution and management of individually owned vacation properties. -Over $16 million annual revenue generated. -Oversaw the consolidation of product through property manager level education, negotiation and customer care development purchasing efforts. -Developed and coordinated meticulously trained teams of customer care agents, reservation agents and attractions ticketing experts. -Participated in World Travel Market… Show more -Strategic development of 'hotel styled' consolidation, distribution and management of individually owned vacation properties. -Over $16 million annual revenue generated. -Oversaw the consolidation of product through property manager level education, negotiation and customer care development purchasing efforts. -Developed and coordinated meticulously trained teams of customer care agents, reservation agents and attractions ticketing experts. -Participated in World Travel Market, PowWow, Florida Huddle, Hotelbeds Market Hubs and countless company sponsored sales missions and presentations as part of client development and retention teams. -Quarterly presentation and reporting to senior global corporate teams. -Bi weekly reporting to North American Corporate VP and Directors Show less -Strategic development of 'hotel styled' consolidation, distribution and management of individually owned vacation properties. -Over $16 million annual revenue generated. -Oversaw the consolidation of product through property manager level education, negotiation and customer care development purchasing efforts. -Developed and coordinated meticulously trained teams of customer care agents, reservation agents and attractions ticketing experts. -Participated in World Travel Market… Show more -Strategic development of 'hotel styled' consolidation, distribution and management of individually owned vacation properties. -Over $16 million annual revenue generated. -Oversaw the consolidation of product through property manager level education, negotiation and customer care development purchasing efforts. -Developed and coordinated meticulously trained teams of customer care agents, reservation agents and attractions ticketing experts. -Participated in World Travel Market, PowWow, Florida Huddle, Hotelbeds Market Hubs and countless company sponsored sales missions and presentations as part of client development and retention teams. -Quarterly presentation and reporting to senior global corporate teams. -Bi weekly reporting to North American Corporate VP and Directors Show less
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Community
