Territory Sales

• May 2021 - Present

Customer Service Representative

• Sep 2020 - Apr 2021

Shipper & Receiver

• Sep 2019 - Sep 2020

- Completed daily shipping of products to customers across Canada- Performed duties using powered lift equipment (Forklift- moving/stacking pallets, loading trucks, etc.)- Complete deliveries and pickups to customers across the GTA using company vehicle- Worked at Trade Show events executing setup and teardown as well as facilitating vendor and customer engagement. (GIC Show, Gourmet Food and Wine)- Assisted with product packaging (boxing, labelling, etc.) - Completed daily shipping of products to customers across Canada- Performed duties using powered lift equipment (Forklift- moving/stacking pallets, loading trucks, etc.)- Complete deliveries and pickups to customers across the GTA using company vehicle- Worked at Trade Show events executing setup and teardown as well as facilitating vendor and customer engagement. (GIC Show, Gourmet Food and Wine)- Assisted with product packaging (boxing, labelling, etc.)

Sales Specialist

• Sep 2015 - Sep 2019

- Provided excellent customer service by assisting customers in finding solutions for their home renovation needs using exceptional product knowledge- Developed strong relationships across departments by communicating and supporting customer and employee needs- Stocked department adhering to inventory guidelines- Supervised sales logistics of the plumbing department- Processed special orders, deliveries and online orders- Used Genesis Sales System to prepare sales orders - Handled cash, debit and credit transactions using the POS system- Maintain an organized store front while working cash

Service Advisor / Technician

• Oct 2014 - Sep 2015

- Supervised the shop and front desk - Supervised 5 or more technicians ensuring all assigned tasks were completed in an efficient and timely manner- Communicated with customers regarding vehicle issues and potential repairs- Opened and closed the shop- Using Health and safety guidelines, maintained a safe and pleasant work space for both employees and customers- Contributed to repeat and referral business by using strong customer service and problem-solving skills - Supervised the shop and front desk - Supervised 5 or more technicians ensuring all assigned tasks were completed in an efficient and timely manner- Communicated with customers regarding vehicle issues and potential repairs- Opened and closed the shop- Using Health and safety guidelines, maintained a safe and pleasant work space for both employees and customers- Contributed to repeat and referral business by using strong customer service and problem-solving skills

Sales Associate

• Jan 2011 - Nov 2014

Provide excellent customer service and build strong relationships with customers. Merchandise products Provide excellent customer service and build strong relationships with customers. Merchandise products

Customer Service Rep

• Dec 2013 - Jan 2014

*Temporary winter help*Various jobs that needed completed according to management. *Temporary winter help*Various jobs that needed completed according to management.

Line Cook

• Sep 2010 - Jan 2011

Prepare food to a high quality of standardCreate relationships with customers Prepare food to a high quality of standardCreate relationships with customers

Summer Camp Coordinator

• Jul 2010 - Aug 2010

Create lasting memories with children that have mental and physical disabilities. Create lasting memories with children that have mental and physical disabilities.