Content Editor

• Aug 2023 - Present

Digital Content Managing Editor

• Feb 2019 - Jun 2022

• Wrote, edited, and proofread content for SEO-driven blogs and web pages, thought leadership articles, email marketing campaigns, landing pages, and paid social • Developed content for mid-market B2B and B2C clients in various industries, including healthcare, SaaS, real estate, private equity, e-commerce, legal services, and hospitality • Built a reliable network of freelance writers, reducing monthly content costs by approx. $2500 • Managed content production process to make sure all tasks were completed on time, under budget, and with the highest quality • Communicated with clients to make sure our content aligned with their brand and displayed a thorough understanding of their target audiences • Managed a team of full-time digital content writers and developed their content creation skills Show less

Content Editor

• Nov 2015 - Feb 2019

• Edited recently hired Content Specialists’ written and visual content for grammar, style, creativity, effective execution, and consistency with each client’s brand • Trained new hires on the Content department's best practices and engagement strategies • Worked closely with Content Team Managers to develop each new hire’s skills for ongoing success in the Content Specialist role • Developed new best practices and editing procedures as the company's goals and technologies evolved • Evaluated writing assignments during the hiring processes for multiple content-focused roles within the company • Led QA project to identify trends in client dissatisfaction and explore ways of reversing them Show less

Senior Social Media Community Manager

• Sep 2014 - Nov 2015

• Created written and visual content for a book of 110+ small business clients • Managed clients’ online reputation by engaging with their customers on review platforms • Brought clients new business by reaching out to potential customers on Twitter • Selected by managers to develop Humor & Wit training to coach new hires toward using humor for engaging content ideas • Collaborated with teammates to brainstorm content ideas, experiment with engagement strategies, and ensure client satisfaction in a deadline-driven environment Show less

Freelance Writer/Editor

• Jan 2011 - Dec 2014

• Wrote web copy to assist Peak Design’s small business clients with building an online presence • Proofread The Wonderful Company's (formerly Roll Global) advertisements and marketing materials to prevent errors and inconsistencies • Wrote long-form print advertisements for local sponsors of Canoco Publishing’s film trade magazines • Wrote web copy to assist Peak Design’s small business clients with building an online presence • Proofread The Wonderful Company's (formerly Roll Global) advertisements and marketing materials to prevent errors and inconsistencies • Wrote long-form print advertisements for local sponsors of Canoco Publishing’s film trade magazines

Barista

• Nov 2010 - Aug 2014

• Communicated with approx. 70 patrons hourly to ensure excellent customer service • Delivered high volumes of food and beverage products efficiently in a fast-paced team environment • Assisted with preparation of promotional launches to drive sales of featured items • Rapidly switched between different job functions as needed to maintain optimal productivity • Communicated with approx. 70 patrons hourly to ensure excellent customer service • Delivered high volumes of food and beverage products efficiently in a fast-paced team environment • Assisted with preparation of promotional launches to drive sales of featured items • Rapidly switched between different job functions as needed to maintain optimal productivity

Intern

• Mar 2010 - Jun 2010

• Wrote script coverage to analyze the quality and marketability of approx. 6 screenplays weekly • Proofread and revised Executive Producer’s communications with vital industry contacts • Contributed publicity copy for ongoing film projects’ promotional materials • Assisted producers with researching box office data and personnel film credits • Facilitated office administration through various tasks such as rolling calls, scheduling, etc. • Wrote script coverage to analyze the quality and marketability of approx. 6 screenplays weekly • Proofread and revised Executive Producer’s communications with vital industry contacts • Contributed publicity copy for ongoing film projects’ promotional materials • Assisted producers with researching box office data and personnel film credits • Facilitated office administration through various tasks such as rolling calls, scheduling, etc.

Fundraiser

• Feb 2008 - Mar 2010

• Personally raised over $80,000 to maintain UCLA’s academic excellence and quality of student life • Contacted approx. 100 alumni daily to encourage donations and promote good relations with the university • Selected by regional manager to brainstorm ideas for improved fundraising strategies • Updated calling lists with current contact information • Personally raised over $80,000 to maintain UCLA’s academic excellence and quality of student life • Contacted approx. 100 alumni daily to encourage donations and promote good relations with the university • Selected by regional manager to brainstorm ideas for improved fundraising strategies • Updated calling lists with current contact information