Experience

Lakeside International Trucks

• United States
• Transportation/Trucking/Railroad
• 100 - 200 Employee

• Service Supervisor

  • Aug 2022 - Present



Metro Ford of Madison

• United States
• Retail
• 1 - 100 Employee

• Service Advisor

  • Feb 2019 - Aug 2022

  I have been working at Metro Ford Since February 2019 as a Service Advisor/assistant - Role has me filling in for when advisors have vacations or vacate their role, helping to keep the work flow work more efficiently and effectively by helping the advisors/technicians/ customers with over-flow of work. my role here produced better teamwork within the department and helped the service manager with collections of accounts, customer follow-ups, special warranty claims that require digital imaging(timely) and end of month closure



Don Miller Subaru

• 5822 Odana Rd, Madison,Wi

• Service manager January 2014 / previously service consultant

  • Dec 2009 - Aug 2017

  Directs and coordinates activities concerned with acquisition of automotive equipment and operation and maintenance of automotive fleet repair and storage facilities by performing the following duties personally or through subordinate supervisors. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Coordinates activities of personnel conducting research and testing program on automotive equipment considered for acquisition based on such factors as operational performance, costs of operation and maintenance, operational safety, and compliance with environmental laws and regulations. Reviews and submits staff proposals for modifications to vendor or manufacturer. Directs procurement of all types of company owned and operated automotive equipment and materials, supplies, and parts required to maintain automotive equipment, garages, and storage facilities. Coordinates automotive repair and maintenance services to obtain maximum utilization of automotive equipment and prevent operational delays in other departments. SUPERVISORY RESPONSIBILITIES Manages total of 16 employees in the Automotive Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.