Catering Manager

• Aug 2022 - Present

Conference & Banqueting Manager

• Apr 2018 - Aug 2022

Managing the Conference & Banqueting department. Leading the team through very important set up and function service including weddings, sports teams, VIP events, parties and conferences. Ensuring the staff are continuously giving excellent service to guests. Focusing on improving the department and implementing changes to give guests and clients a high standard experience. Giving staff the training & development they need to perform and grow in this busy operation.*Award Winning - Wedding Hotel Venue of the Year at the WeddingsOnline Awards during this period* Show less

Assistant Conference & Banqueting Manager

• Sep 2017 - Apr 2018

Heavily involved in running the department alongside the Conference & Banqueting Manager. Leading the team through very important set up and function service including weddings, sports teams, VIP events, parties and conferences. Ensuring the staff are continuously giving excellent service to guests. Focusing on improving the department and helping to implement changes when needed for the benefit of the hotel. Covering Duty Manager shifts when needed.

Trainee Duty Manager

• Jun 2017 - Sep 2017

A responsibility for all departments running successfully and giving help to those at any given time. Heavily included in making sure all departments in front of house working to full potential. To oversee staff and to ensure excellent customer service is given to guests. Dealing with complaints from guests and making sure their issues can be resolved as quick and effectively as possible. Reporting to the Deputy General Manager and being supportive and helpful to higher management.

Conference & Banqueting Supervisor

• Oct 2015 - Sep 2017

Supervising staff in the set up and running of conferences and functions. Working closely with management to help carry out their various ideas and plans to improve the department and the hotel. Involved in functions with sports teams such as the Football Association of Ireland, Dublin GAA, Cork GAA, Dundalk FC and the All Blacks.

Conference & Banqueting Assistant

• May 2014 - Oct 2015

Involved in set up and service for conferences and functions such as Weddings, Birthday dinners, Buffets, Christenings, Retirement Parties, Christmas Parties. Learning from managers and supervisors about various set ups for different type of events and conferences.