Center Executive Director

• Aug 2023 - Present

Center Executive Director

• Mar 2023 - Aug 2023

Administrator in Training

• Feb 2023 - Feb 2023

Inbound Advocate Level II

• Mar 2019 - Feb 2023

• Mitigate treatment authorization between payers and providers. • Assist with the onboard training of new staff. • Knowledge of healthcare reimbursement processes between various medical programs and carrier quality indicators • Mitigate treatment authorization between payers and providers. • Assist with the onboard training of new staff. • Knowledge of healthcare reimbursement processes between various medical programs and carrier quality indicators

Internet Manager

• Jul 2016 - Jan 2018

• Backed dealership objectives through communication initiatives. • Designed email communication templates for enhanced customer engagement. • Marketed B2B and learned inter-relationship dynamics. • Backed dealership objectives through communication initiatives. • Designed email communication templates for enhanced customer engagement. • Marketed B2B and learned inter-relationship dynamics.

Internet Manager

• Oct 2014 - Aug 2015

• Supported daily operations through execution of communication strategies and customer service initiatives. • Utilized customer management systems to track status and manage sales process of customer relationships. • Developed referral network from outside of the box sources. • Supported daily operations through execution of communication strategies and customer service initiatives. • Utilized customer management systems to track status and manage sales process of customer relationships. • Developed referral network from outside of the box sources.

Business Development Manager

• Apr 2006 - Aug 2014

• Promoted to role based on outstanding contributions as a Sales Associate; supervised a team of 30+ associates. • Accomplished top five Honda dealership units sold ranking. • Created and implemented operational work flow guidelines and procedures. • Ensured staff adhered to company and legal standards goals and policies. • Performed staff administrative, hiring, and disciplinary actions. • Promoted to role based on outstanding contributions as a Sales Associate; supervised a team of 30+ associates. • Accomplished top five Honda dealership units sold ranking. • Created and implemented operational work flow guidelines and procedures. • Ensured staff adhered to company and legal standards goals and policies. • Performed staff administrative, hiring, and disciplinary actions.

Assistant Branch Manager

• Feb 2003 - Mar 2006

• Managed rental operations and supervised team of 10 employees. • Adjusted operations based on financial statements and quality analytics. • Accomplished one of the highest ancillary products sold rating in Arizona. • Managed rental operations and supervised team of 10 employees. • Adjusted operations based on financial statements and quality analytics. • Accomplished one of the highest ancillary products sold rating in Arizona.