Quality and Patient Experience Director

• Jun 2021 - Present

Lead Project Analyst

• Jan 2018 - Sep 2021

Applications Analysts dedicated to the Epic EHR implementation has primary responsibility to configure and provide fundamental functional and technical support for the specific application or set of applications to a variety of business and clinical users. In addition, part of the responsibility is to collaborate with end users to understand the workflow and its interdependencies and make corrective adjustments or enhancements.Essential Functions:● Provide analysis and documentation of workflows, data collections, end-user report details and other technical issues associated with the application, with vendor and internal stakeholder consideration● Create, modify and track system build timely and effectively ● Create and execute test scripts for new system builds ● Engage, manage, and communicate to all stakeholders ● Solve problems by analyzing business issues/requirements, analyzing workflows and synthesizing key messages ● Implement system updates and changes, and communicate those changes to super users and end users ● Serve as a liaison between end users, subject matter experts and vendor implementation team ● Act as the primary support contact for their application ● Understand the choices involved in application configuration ● Investigate end users' preference while making build decisions

Clinical Applications Manager

• Jan 2016 - Jan 2018

The Manger of Clinical Informatics is responsible for assisting in the development, implementation, and maintenance of clinicalhealth informatics programs for physicians, hospital personnel, and students, as well as the general clinical information needs ofClinical Informatics programs and systems. The Manager of Clinical Informatics assists with the development and direction ofprograms to provide clinical information so as to improve the work flow of patient care. The Manager of Clinical Informatics isresponsible and accountable to support that Department Goals and Objectives are aligned with the Corporate Objectives andStrategic Plan. The manager is responsible and accountable for assisting with the development of action plans to reach goalsthe organization should successfully attain for its strategy to succeed.Strategizes with Clinical Informatics Director to maximize departmental resources relating to projects and departmental operations.Provides additional level of decision making for workgroups to facilitate with project momentum and maintain project timelines.Provides oversight of project teams on a daily basis by attending project meetings, monitoring project emails, and attendingvendor or advisory WebEx meetings on projects.Tracks project progress through status reports; addresses and facilitates removal of barriers; and provides action plans to recoverproject time.Provides coordination of the correct resources to resolve issues and uses technology versus travel whenever possible.Responsible for coordination of or assistance with the development, implementation, and monitoring of system and network clinical informatics programs and projects. Specializes in clinical and medication processes, from ordering to administration, and isresponsible for effective process design, development, and implementation.

Clinical Informatics Coordinator - RN

• Oct 2015 - Jan 2016

Assisted with supporting Meditech PCS application.

Special Projects Coordinator

• Mar 2012 - Oct 2015

Assist with Process Improvement

Assistant Director of Emergency Department

• Dec 2005 - Mar 2012

Assisted with planning, and organizing day-to-day operations of the unit. Assisted with educational needs of staff of 80-90 staff. Managed health unit clerks and ED technicians. Oversaw process improvements.

Clinical Nurse Educator/PI Coordinator

• Aug 2003 - Dec 2005

Developed and provided educational programs, competencies and monthly educational fairs for 200 employees. Oversaw process improvement projects for Surgical Services. Facilitated a perioperative course through AORN.

Staff RN/Pre-op area

• May 1998 - Aug 2003

Preparation and recovery of surgical patients undergoing procedures both of a surgical nature as well as a procedural nature (cardiac cath, angiogram and myelogram). Charge nurse on the evening shift. Functioned as a moderate sedation nurse for minor surgical procedures.

Staff RN/Step-down care/Medical Intensive Care

• Mar 1993 - May 1998

Provided care to 2-3 critically ill patients that were ventilator depended, had hemodynamic monitoring in place. Fulfilled duties as a charge nurse.

Staff RN/Intermediate Adult Intensive Care

• Jun 1992 - Mar 1993

Cared for patients in a 26 bed unit. Patient type consisted of acute to chronically ill, general surgical and complex surgical patients. Patients on telemetry and ventilators.