Experience

Keller Williams Realty

• Real Estate
• 700 & Above Employee

• Realtor

  • Oct 2009 - Present

  List and assist property owners in selling their homes. Assist people in finding and purchasing a home or property. List and assist property owners in selling their homes. Assist people in finding and purchasing a home or property.



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Senior Program/Project Manager

  • Oct 2006 - May 2008

  Project managed and delivered U-Verse products to the market place including Voice over IP, the new Intelligent Network Interface Device (INID), and Interactive Voice Response (IVR) services for the U-Verse product line.

• Associate Director - Integrated Process and Test

  • Oct 2002 - Oct 2006

  Project managed the process flow development and testing for new data, voice and the new U-Verse product offerings being introduced to the market in the area's of sales, ordering, provisioning, network build, customer support and billing from a customer perspective to ensure a positive customer experience.



Telkom

• South Africa
• Telecommunications
• 700 & Above Employee

• Project Manager - IT Operations

  • 1999 - 2002

  Project managed the implementation support strategy for the merging of non-voice services with the existing billing system across six (6) separate business and information technology groups. Areas of responsibility included Business Continuity and Disaster Recovery planning, back-up and recovery processes, High Availability, Operational procedures, system/user security and business and technical problem management support. Project managed the implementation support strategy for the merging of non-voice services with the existing billing system across six (6) separate business and information technology groups. Areas of responsibility included Business Continuity and Disaster Recovery planning, back-up and recovery processes, High Availability, Operational procedures, system/user security and business and technical problem management support.