Experience

Aduro

• United Kingdom
• Information Technology & Services
• 1 - 100 Employee

• Wordpress Developer

  • Dec 2020 - Present

  I'm responsible for managing the existing clients needs by managing SLA's as well as adding new feature and fixing any bugs & facilitating updates. I'm responsible for managing the existing clients needs by managing SLA's as well as adding new feature and fixing any bugs & facilitating updates.



Delivered Social

• United Kingdom
• Marketing Services
• 1 - 100 Employee

• Regional Director

  • Dec 2022 - Oct 2023

  I currently run a small digital agency that provides digital services including logo design, web design & development, social media strategy & marketing, and search engine optimisation. I directly manage a team of 4 members, offering day-to-day support such as content & design approval, supporting with account & client management & strategy. I am also responsible for setting and reviewing targets & KPIs in regular progress meetings & appraisals. My role heavily involves sales… Show more I currently run a small digital agency that provides digital services including logo design, web design & development, social media strategy & marketing, and search engine optimisation. I directly manage a team of 4 members, offering day-to-day support such as content & design approval, supporting with account & client management & strategy. I am also responsible for setting and reviewing targets & KPIs in regular progress meetings & appraisals. My role heavily involves sales acquisition. I bring in new leads by actively seeking potential clients, building relationships, and facilitating the process of onboarding new clients. I am the point of contact for existing clients regarding any grievances and always find a resolution due to the high levels of customer service I provide. In addition to resolving complaints, I provide solutions either by adapting accounts or upselling other digital products within a budget that benefits both the client and the agency.

• Head of Web

  • Sep 2021 - Dec 2022

  I manage the day to day running of the Web Department which consists of leading, motivating and influencing a small team of web designers building websites with existing and custom themes from development to launch. I provide daily 1 to 1 coaching to junior members of staff in their learning and development I am also responsible for supporting & the ongoing management of the web clients needs and wishes. This ranges from regularly meeting with existing and potential clients and… Show more I manage the day to day running of the Web Department which consists of leading, motivating and influencing a small team of web designers building websites with existing and custom themes from development to launch. I provide daily 1 to 1 coaching to junior members of staff in their learning and development I am also responsible for supporting & the ongoing management of the web clients needs and wishes. This ranges from regularly meeting with existing and potential clients and associates to provide ideas, solutions, site auditing as well as general ongoing support with the aim to recommend further products and services I'm also tasked with generating leads and interest by attending new & potential clients meetings as well as exhibiting business and digital trade shows and events to promote the company, products and services

• Web Designer

  • Jun 2021 - Sep 2021

  I was responsible for designing and building websites with custom built themes and existing themes. As part of the build I optimised the site for SEO, Google Analytics & social media integrations such as Meta Pixel. Whilst working for Delivered Social I continued to work with design software such as Adobe XD, Photoshop & Canva to design assets for websites and some print projects. I mainly used development technologies such as HTML, CSS & PHP



Creative Little Dots

• United Kingdom
• Design
• 1 - 100 Employee

• Web Designer/Developer

  • Nov 2019 - May 2022

  I'm responsible for managing the existing clients needs by managing SLA's as well as adding new feature and fixing any bugs & facilitating updates.

• Junior Web Developer

  • Oct 2017 - Nov 2019

  Whilst working with Creative Little Dots I undertook various responsibilities ranging from front end development and digital design. During my employment I worked with design software such as Adobe XD & Photoshop to design websites inline with clients needs and requests. Once approved I built the design into a responsive website, using HTML, CSS and various Javascript options such as VanillaJs. Other frameworks such as Svelte SapperJs & ReactJS were used from some projects. I was… Show more Whilst working with Creative Little Dots I undertook various responsibilities ranging from front end development and digital design. During my employment I worked with design software such as Adobe XD & Photoshop to design websites inline with clients needs and requests. Once approved I built the design into a responsive website, using HTML, CSS and various Javascript options such as VanillaJs. Other frameworks such as Svelte SapperJs & ReactJS were used from some projects. I was responsible for managing content management systems such as Wordpress as well as a project with Magneto. Using Wordpress for feature such as plugins. Some of the plugins used were Advanced Custom Fields and Gravity Forms which helped clients manage their own sites. I was responsible for managing the existing clients needs by managing SLA's as well as adding new feature and fixing any bugs. I was first contact for potential and existing clients, providing advice over the phone, email or by Skype and Zoom. I arranged meetings with potential and existing clients to discuss new projects which created new business for the company.



CV-Library

• United Kingdom
• Technology, Information and Internet
• 300 - 400 Employee

• Junior Web Designer

  • Nov 2019 - Jul 2020

  I worked in the in-house design team and I'm responsible for designing and coding digital products such as E-mails, Banners & Bespoke profiles/Job Advertisements for in-house teams and for CV-Library clients such as Tesco and The Ministry of Defence. I used design software such as Adobe XD, Photoshop, Illustrator, inDesign. In terms of development I use HTML, CSS and have some experience using Perl. I worked in the in-house design team and I'm responsible for designing and coding digital products such as E-mails, Banners & Bespoke profiles/Job Advertisements for in-house teams and for CV-Library clients such as Tesco and The Ministry of Defence. I used design software such as Adobe XD, Photoshop, Illustrator, inDesign. In terms of development I use HTML, CSS and have some experience using Perl.