Experience

Central Florida Crusaders

• Sports Teams and Clubs
• 1 - 100 Employee

• Assistant General Manager

  • Nov 2022 - Present

  Generates prospects and assists with the customer engagement pipeline (from initial cold interest through cultivation to purchase and through retention) via phone, in-person, or online. Works with assigned clients, as well. Manages assigned client accounts to provide exceptional customer service, ensuring upward movement on the customer engagement scale (initial agreement to more involved/committed partnerships, including retention). Recommends media solutions about on air, online, on field and other in-game opportunities, branding and exclusivity to negotiate and close business. Show less



Fort Worth Vaqueros Futbol Club

• United States
• Spectator Sports
• 1 - 100 Employee

• Gameday Operations and Community Manager

  • Jan 2022 - Oct 2022

  Manage the game presentation and operational elements for all home games and act as the key community relations connection for the team inside the community as well the impact of the same on it. On the side of being a Gameday Operations Manager, some of the key responsibilities are managing the halftime activities, keeping all the sponsorship on-field the best way, work with the staff to ensure all the home and visiting team needs and also guarantee that the team completes all the league policies and procedures for all the games. But also, the part of Community Manager helped me on performing full-time community relations for the team in all kinds of events giving more impact and helping to create a bigger fan base. Events like going to hospitals, festivals, local events, and other venues help to expand the brand with the purpose of getting people more involved. Show less



Walmart

• United States
• Retail
• 700 & Above Employee

• Online Shopper

  • Sep 2020 - Oct 2022

  The major responsibility I have in charge is to pick the items from the online shops inside the store: the job is key in the new era of online shopping and most during the Covid-19 Pandemic. Also, during the day, I have to take care of the customers with excellent customer service: the job helps them know more about the culture and day-of-day of the people. The best part of the job is helping these customers, which makes me happy. The major responsibility I have in charge is to pick the items from the online shops inside the store: the job is key in the new era of online shopping and most during the Covid-19 Pandemic. Also, during the day, I have to take care of the customers with excellent customer service: the job helps them know more about the culture and day-of-day of the people. The best part of the job is helping these customers, which makes me happy.



Carmelita Soccer Club

• Alajuela, Costa Rica

• Assistant General Manager

  • Jan 2019 - Dec 2019

  Assist in all kinds of functions from logistics for each game played at home as well as acquiring general knowledge of how a soccer club is managed; It was a very enriching experience and a lot of learning because it was a small club so every single person who worked there had a lot of jobs to do. Assist in all kinds of functions from logistics for each game played at home as well as acquiring general knowledge of how a soccer club is managed; It was a very enriching experience and a lot of learning because it was a small club so every single person who worked there had a lot of jobs to do.



Grupo Trisan

• Costa Rica
• Biotechnology
• 1 - 100 Employee

• Assistant Manager of Credit and Collection Deparment

  • Jan 2019 - Dec 2019

  Responsibilities in the accounting aspect of the credit and collection department of the company, record of accounts payable, decision making and leadership with the company's messaging, declarations before the treasury, cash flows, income and expenses of the department, bank reconciliations. Also, in this position, I was able to work in the area of sales and support to costumers Responsibilities in the accounting aspect of the credit and collection department of the company, record of accounts payable, decision making and leadership with the company's messaging, declarations before the treasury, cash flows, income and expenses of the department, bank reconciliations. Also, in this position, I was able to work in the area of sales and support to costumers