Senior Manager Plato Testing

• Feb 2018 - Present

Senior Manager

• Nov 2019 - Present

Senior Manager and Consultant at PQA testing helping clients to achieve their quality goals through innovative solutions to testing and quality management from conception through to implementation

Senior Test Lead/Consultant

• Feb 2018 - Dec 2021

Assisting various PQA clients with improvements to their test and development processes. Test Management

Owner

• Dec 2006 - Dec 2021

Software Quality Assurance Consulting company Software Quality Assurance Consulting company

Program QA Lead

• Nov 2016 - Jul 2017

Program Test Lead for the Employer account number expansion project as well as overall Test Lead for the Assessments Product Family. Program Test Lead for the Employer account number expansion project as well as overall Test Lead for the Assessments Product Family.

QA Team Lead

• Dec 2015 - May 2016

Management of testing for a new graphical user interface and associated REST services to facilitate entry of patient, physician and accession data via a web interface. Management of testing for a new graphical user interface and associated REST services to facilitate entry of patient, physician and accession data via a web interface.

Quality Assurance Manager

• Feb 2013 - Apr 2014

Managed the successful development, validation and implementation of multiple software projects, including client/server, mobile and web. Initiated new test management deliverables and metrics as well as reviewed and approved the quality of business analysis, and development documentation. Established closer working relationships between testers, BAs, developers and business stakeholders through a formalized review process of all documentation. Implemented a new software development life-cycle. Show less

IS Project Lead

• May 2011 - Jan 2012

Working with ICBC to strategically implement new technologies, processes and governance in the areas of environment management, test data management and test tools. Completed a proof of concept for the IBM Optim tool suite using both IMS and DB2 data sources, successfully implemented IBM Rational Service tester in support of the ICBC Transformation project. Working with ICBC to strategically implement new technologies, processes and governance in the areas of environment management, test data management and test tools. Completed a proof of concept for the IBM Optim tool suite using both IMS and DB2 data sources, successfully implemented IBM Rational Service tester in support of the ICBC Transformation project.

PM of Test Execution/QA Manager

• May 2010 - Jan 2011

Senior Project Manager for Panorama healthcare. Working with multiple onshore and offshore test and delivery teams to support both production and new releases for the project. Senior Project Manager for Panorama healthcare. Working with multiple onshore and offshore test and delivery teams to support both production and new releases for the project.

Quality Solutions Architect

• Sep 2009 - Mar 2010

Reporting to the Program Manager, responsible for the overall test management and validation of functional gaps and implementation of an integrated Wholesale automation project related to the acquisition and conversion of over 4 million wire-line telecom customers. Created test strategies, completed resource planning, assembled two test teams (functional gaps vs. Wholesale automation) Hired and mentored test leads and testers on test plan creation and test case development Completed analysis of environment, infrastructure and data requirements to determine required delivery milestones to meet project objectives. Created executive business cases for licensing and environment improvements as required Implemented and administered tools to track and report test planning and execution status of all projects for test teams Facilitated weekly team meetings to identify risks and issues impacting test execution and test schedule, effectively resolved identified issues Show less

Manager of Conversion Data Quality

• Dec 2006 - Sep 2008

Successfully converted Phase 2 of the Imagine project including 1.3 million customers, $65 million in accounts receivable and reconciled to within $800.00! Reporting to the Senior Manager Conversion Implementation, responsible for Phase 2 of an enterprise ETL care and billing project (as part of the Conversion Management team) with explicit direction to improve the converted data quality. The project resulted in 1.3 million client migrations, $65 million in monthly receivables and less than $800 unknown revenue variance. Created a comprehensive and cohesive test strategy including test objectives, service level agreements, scope and deliverables Managed a team of 18 test consultants in 4 functional areas (data and financial reconciliation, defect management, bill processing and automated conversion testing) Interfaced with groups from development, test, project management, audit and user communities to ensure data quality objectives and deliveries were identified and communicated effectively to all impacted parties Completed assessment of overall project risk from Phase 1 due to insufficient data quality validation, created executive risk/benefit analysis to secure funding for improved test architecture to meet test strategy requirements Implemented an innovative strategy to validate data quality using automated performance test tools Interviewed and hired both onshore and offshore resources for test analyst Show less

Project Test Lead

• May 2006 - Dec 2006

Responsible for the coordination and successful validation of a 3rd party application and related internal billing components for a web based physician consultation package, Relayhealth*. Responsible for the design and implementation of a test methodology to validate the implementation/conversion of physician data from mainframe systems to IBM Webshere* architecture. Coordinated the testing of the for all facets of the implementation, function and billing for a 3rd party integration of the RelayHealth* product for CIGNA Healthcare Reviewed requirements, application design, use cases and created detailed test cases for all test participants Coordinated all application test and validation activities for both internal and external deliverables Ensured test artifacts were catalogued and reviewed by stakeholders prior to sign off and implementation Led a team of testers through the validation of a service oriented architecture Websphere* implementation Developed a test framework to allow for the automated validation of converted physician data records from mainframe systems to the new database using XML transaction processing Increased record validation from 1400 records/hr to 14,000 records/hr resulting in significant cost reduction Show less

QA Manager

• Jun 2004 - Jul 2005

Performed all test functions for the development of a thin client .NET currency trading application for a small startup company Assisted in the reverse engineering of a legacy product Created requirements and functional specifications and report layouts for two new products Created test plans, scripts and issues logs Performed structured functional and regression tests as well as ad-hoc tests for all web applications and associated interfaces Worked closely with developers to resolve issues in a timely manner Show less

Research and Development Analyst

• Jan 2001 - Dec 2003

Completed document categorization and database development for a law firm using MS Access and Casemap* Project involved the review and collation of over 1200 documents Developed database architecture, forms, queries to allow the solicitor to access documents based on required information during proceedings Database was used successfully by the user to quickly access information regarding witnesses during both direct and cross examination Completed document categorization and database development for a law firm using MS Access and Casemap* Project involved the review and collation of over 1200 documents Developed database architecture, forms, queries to allow the solicitor to access documents based on required information during proceedings Database was used successfully by the user to quickly access information regarding witnesses during both direct and cross examination

Test Manager

• Sep 2000 - Apr 2001

Responsible for the test management of tier 1 banking conversion and implementation projects for Sanchez e-Profile Environment and product configuration validation Managed an coordinated acceptance of configuration and interface development testing by internal test team and client users Coordinated hardware, network and user access for testing "war room" Performed requirements gap analysis Completed user training and completed management reporting on test progress Responsible for the test management of tier 1 banking conversion and implementation projects for Sanchez e-Profile Environment and product configuration validation Managed an coordinated acceptance of configuration and interface development testing by internal test team and client users Coordinated hardware, network and user access for testing "war room" Performed requirements gap analysis Completed user training and completed management reporting on test progress

Senior Quality Assurance Coordinator

• Sep 1997 - Sep 2000

Responsible for the testing and validation of resident and 3rd party software development projects for a banking system service bureau Test Lead on several large software development projects Participated in requirements sessions, design reviews, technical reviews Created test plans and scripts and attended project planning/progress sessions Trained new quality assurance staff Provided test estimates Analyzed and reviewed implementation strategies Assisted in development of automated regression test software Show less

Quality Assurance Coordinator

• Sep 1994 - Sep 1997

Asset Sales Officer

• Jan 1994 - Sep 1994

Loans Administrator

• Jun 1993 - Jan 1994