Construction Project Manager

• Nov 2020 - Present

Simultaneously manage 20+ new construction projects from kickoff to reconciliation, duties include: - Creation of preliminary and tender budgets, updating live with any change orders in real time. - Coordinate with design team, Operations, & franchisees on store layout. - Review permit drawing sets to create accurate contractor scopes of work. - Tender signage and general contractor work, review bids for accuracy vs. scopes and site limitations. - Review landlord leases for work… Show more Simultaneously manage 20+ new construction projects from kickoff to reconciliation, duties include: - Creation of preliminary and tender budgets, updating live with any change orders in real time. - Coordinate with design team, Operations, & franchisees on store layout. - Review permit drawing sets to create accurate contractor scopes of work. - Tender signage and general contractor work, review bids for accuracy vs. scopes and site limitations. - Review landlord leases for work details, site requirements, limitations and exclusions prior to possession through to release of tenant allowance. - Visit sites as required including feasibility investigations, possession meetings, site measures and pre-turnover. - Monitor and control project work, work with vendors on install and shipment dates, as required. - Provide timely updates to franchisees & Operations weekly or as required. - Reconcile project costs with franchisees, collect, review, and approve all invoices as part of project closure. Show less Simultaneously manage 20+ new construction projects from kickoff to reconciliation, duties include: - Creation of preliminary and tender budgets, updating live with any change orders in real time. - Coordinate with design team, Operations, & franchisees on store layout. - Review permit drawing sets to create accurate contractor scopes of work. - Tender signage and general contractor work, review bids for accuracy vs. scopes and site limitations. - Review landlord leases for work… Show more Simultaneously manage 20+ new construction projects from kickoff to reconciliation, duties include: - Creation of preliminary and tender budgets, updating live with any change orders in real time. - Coordinate with design team, Operations, & franchisees on store layout. - Review permit drawing sets to create accurate contractor scopes of work. - Tender signage and general contractor work, review bids for accuracy vs. scopes and site limitations. - Review landlord leases for work details, site requirements, limitations and exclusions prior to possession through to release of tenant allowance. - Visit sites as required including feasibility investigations, possession meetings, site measures and pre-turnover. - Monitor and control project work, work with vendors on install and shipment dates, as required. - Provide timely updates to franchisees & Operations weekly or as required. - Reconcile project costs with franchisees, collect, review, and approve all invoices as part of project closure. Show less

Manager, Deficiencies & Reporting

• Mar 2018 - Sep 2020

• Conduct prioritized audits of 4 person team monitoring Helpdesk queue ensuring case continuity. Verify progress through case tracking program, ensuring historical recordkeeping. • Key contributor and Manager of team delivering timely, budget-conscious repairs and preventative maintenance nationally through weekly audits. • Reduced maintenance costs up to 60%, pioneering a subcontractor program tendering all work and utilizing a ratings system. Evolved from a model reliant on a select… Show more • Conduct prioritized audits of 4 person team monitoring Helpdesk queue ensuring case continuity. Verify progress through case tracking program, ensuring historical recordkeeping. • Key contributor and Manager of team delivering timely, budget-conscious repairs and preventative maintenance nationally through weekly audits. • Reduced maintenance costs up to 60%, pioneering a subcontractor program tendering all work and utilizing a ratings system. Evolved from a model reliant on a select few contractors. • Full-scale construction project manager for all phases of new store construction and renovations: - Completed fixture take-offs to determine required assets & material for procurement, compiled budgets and issued POs to vendors. - Tendered project work, identified best price based on historical data and market factors. - Reviewed landlord work schedules, ensured accuracy & completion ahead of possession dates. - Kept to schedule and scope, ensuring waterfall approach is followed, identified and stayed ahead of risks, following change control protocol if issues arrive. - Confirmed architectural, mechanical & electrical layouts are in sync with the final product, ensuring quality throughout the project. - Deliverable objectives were met on time or ahead of schedule, providing detailed daily updates, finishing up to 10% under budget every time. - Analyzed any cost variances to improve future results. • Coached team to recognize symptoms of complex leasehold and equipment issues, to recognize quality pricing for HVAC, electrical, plumbing, flooring, paint/drywall, glazing, alarm/CCTV. • Composed comprehensive training documentation detailing company procedures and required steps to resolve deficiency cases across a variety of scenarios. • Sustain initiative and preventative program calendars and schedule work, coordinating staffing coverage and material procurement with stores.

Jr. Project Manager

• Jan 2017 - Mar 2018

• Spearheaded initiative to resolve deep backlog of deficiency repair. Efforts enabled creation of department helpdesk for easier access to repairs by stores. • Negotiated a zero cost multilingual training program from Swish Clean detailing use and maintenance of store equipment, featured on-site refresher and video content for distribution. • Set company standard delivering timely and affordable repairs for Northern Ontario, Western Canada, Central Ontario locations, keeping stakeholders… Show more • Spearheaded initiative to resolve deep backlog of deficiency repair. Efforts enabled creation of department helpdesk for easier access to repairs by stores. • Negotiated a zero cost multilingual training program from Swish Clean detailing use and maintenance of store equipment, featured on-site refresher and video content for distribution. • Set company standard delivering timely and affordable repairs for Northern Ontario, Western Canada, Central Ontario locations, keeping stakeholders informed. • Studied Architectural, Mechanical, Electrical, As Built, and Approved construction drawings to assist with day to day dealings. • Managing up to 3 teams of store merchandisers providing clarity through assignment briefs, site troubleshooting, and daily feedback on updates. Created monthly schedules, ensured accuracy of payroll.

Jr. District Manager

• Jan 2016 - Jan 2017

• Ensured overall 10% sales increase of 20+ Corporate and Franchised retail locations across the Greater Toronto Area, including multiple of the chain's busiest locations. • Identified opportunities and reward compliance through SOP and lightning visits. • Closely tracked key performance indicators including GP, shrink, and growth. Approved schedules and payroll, tracked sales and project future schedules based on trends.

Training Supervisor

• Jan 2013 - Dec 2015

• Ensured independent success of new locations, training franchisees, managers & staff on all aspects of operating a successful business, often under tight & changing deadlines. • Provided detailed hourly & daily financial reports to President & CEO throughout grand opening week, noting customer trends. • Work with City offices to ensure occupation requirements are satisfied. • Boosting the operation of existing locations through visits ensuring standards of operation are met… Show more • Ensured independent success of new locations, training franchisees, managers & staff on all aspects of operating a successful business, often under tight & changing deadlines. • Provided detailed hourly & daily financial reports to President & CEO throughout grand opening week, noting customer trends. • Work with City offices to ensure occupation requirements are satisfied. • Boosting the operation of existing locations through visits ensuring standards of operation are met. Recognized opportunities to improve operation through full use of sales floor space, improved visibilityof key products, storage methods.

Store Merchandiser

• Jun 2011 - Jan 2013

• Assembled fixtures, merchandised product, cleaned space for new and existing stores as part of team for 3-10 day projects ensuring smooth handoff to Ops team or franchisee. • Performed throughout fluid deadlines across different time zones and various shifts, meeting deadline 100% of the time. • Coordinated multi-night projects to re-configure store layout, accommodate various tradesmen, preparing store for the customer experience in time for opening each morning.

Personal Trainer

• Jun 2010 - Jun 2011

Membership Sales Specialist

• Sep 2009 - Jun 2010

Entertainment Associ

• Oct 2007 - Sep 2009