Experience

Queensland Futures Institute

• Australia
• Think Tanks
• 1 - 100 Employee

• Queensland Leaders Council

  • Feb 2019 - Present

  The Queensland Futures Institute (QFI), Queensland’s only independent, non-partisan Think Tank, brings together a unique and formidable collective of Queensland’s largest organisations, each invested in a thriving future for our State. Driven by the power of knowledge to solve the State’s most challenging problems, our mission is to promote public policy reform by providing a collaborative conduit between government and private enterprise.We seek to work alongside government and the community to create an innovative, robust and thriving economy to enhance the social well-being and quality of life of all Queenslanders.



St Vincent de Paul Society QLD

• Chief Executive Officer

  • Jan 2019 - Present



Mercy Health Australia

• Australia
• Hospitals and Health Care
• 700 & Above Employee

• Chief Executive Aged and Community Care

  • Nov 2015 - Jul 2018

  Responsible for 5,000 staff; 2,600 residents living in 34 Residential Aged Care Homes; 409 Independent Living Units (ILUs); 4,500 Home Care, Community Care and Disability clients; $300m turnover and budget.When I joined Mercy Health in November 2015 they were looking to grow their business and needed a leader aligned to Mercy values to grow and develop their aged and community care portfolio. They had 22 residential care homes, a $17m Home and Community Care business, including 292 Home Care Packages, with a combined turnover of $180m. Under my leadership, two and a half years later they have 34 residential care homes, a $60m Home and Community Care business, including 2,000 Home Care Packages (the largest in VIC), with a combined turnover of $300m.



Holy Spirit Care Services

• CEO

  • 2008 - 2015

  Responsible for 400 staff, 900 residents, 4 residential care homes supporting 321 residents, 394 ILUs, 20 Home care plus private home care, $31m operating budget. Reporting to the Chairman of the Board.When I started at Holy Spirit Care Services (HSCS) they had just completed the acquisition of 2 residential care homes and a retirement village in Cairns from the Cairns Diocese. The Cairns homes were operating at significant losses and a strategic response with strong financial management was required to turn performance around and sustain HCSC’s broader operations and the Holy Spirit Sisters ministry in aged care. As CEO the performance of HSCS was improved through a $145m strategic redevelopment program and improved financial and KPI management to a sustainable and profitable business.



KGK Consulting Ltd

• Managing Partner

  • Mar 2003 - Mar 2008

  Working in partnership, we started a new venture focusing on strategic and cost management for mainly SMEs and some larger corporates. Over five years we grew that business to over $800,000 turnover across 40 clients. Working in partnership, we started a new venture focusing on strategic and cost management for mainly SMEs and some larger corporates. Over five years we grew that business to over $800,000 turnover across 40 clients.



TELECOM CORPORATION OF NEW ZEALAND LIMITED

• New Zealand
• Software Development
• 1 - 100 Employee

• Financial Controller (AAPT Consumer and Commercial)

  • Nov 2001 - Feb 2003

  I worked for Telecom NZ, a large publically listed retail telecommunications company, for over 6 years. Over that time I received many promotions and transfers reflecting my achievements and success.Financial Controller (Consumer and Commercial)• Report to General Manager, Consumer and Commercial• $650m turnover, 500 staff (Telecom $2.2b turnover, 7,500 staff)• Developed a 3 year business plan with GM• Implemented a balanced scorecard reporting system• Lead on channel partner agreement negotiations.• Involved in organisation wide SAP implementation

• Business Development Manager (AAPT Mobile - Cellular One)

  • Nov 2000 - Nov 2001

  • Reporting to Chief Operating Officer• $350m turnover, 350 staff (Telecom $2.2b turnover, 7,500 staff)• Established Amex channel – revenue $2m pa• Setup Mobile EFT product – revenue $1.6m pa• Set up SMS applications suite – revenue $7m pa. • Negotiated contracts with Amex, Mobile EFT, Application and Infrastructure providers• Handset distribution logistics closing and outsourcing• Distribution Agreements for the delivery of mobile equipment to Dealers and Customers

• Marketing Manager - Strategy and Services (Telecom NZ - Business)

  • Feb 1998 - Nov 2000

  • Reporting to National Marketing Manager, Business• $850m turnover, 600 staff (Telecom $1.4b turnover, 6,500 staff)• ISP and Mobile packages • PSTN and Mobile packages• Strategic Plan and Distribution Strategy for Telecom Business• Channel Management Strategy• Brand Strategy and Marketing Plan for the Telecom/EDS/Microsoft Alliance• Handset Distribution Logistics Outsourcing• Cellular Phone Supply Agreements with large Multi-nationals eg, Motorola, Nokia, Ericsson

• Financial Controller (Telecom NZ - Business)

  • Dec 1996 - Feb 1998

  • Reporting to General Manager, Business• $850m turnover, 600 staff (Telecom $1.4b turnover, 6,500 staff)• Monthly Management Reporting system for Telecom Business – full financial and KPI reporting, budgets and forecasts for Telecom Business, • Developed a Channel Performance measurement system for Telecom Business, • Product Costing Models, • Purchasing Control systems.• Part of merger of 2 mobile resellers, including HR management process• Restructure of reseller finance teams.• Developed performance management and KPI systems.