Kevin Medalla
Electronic at Samsung Customer Service and Technical Support- Claim this Profile
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Bio
Experience
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Samsung Customer Service and Technical Support
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United States
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Retail
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1 - 100 Employee
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Electronic
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Aug 2015 - Present
Being a technical specialist my job is to maintain a good quality standard of the service of all samsung appliances and smartphone.I was in-charge in repairing and fixing any issue's of samsung product and meet the expectation of client to satisfied with the service, by providing them a good quality customer service. Being a technical specialist my job is to maintain a good quality standard of the service of all samsung appliances and smartphone.I was in-charge in repairing and fixing any issue's of samsung product and meet the expectation of client to satisfied with the service, by providing them a good quality customer service.
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Amazon Operation Services Philippines, Inc.
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Philippines
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Consumer Services
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500 - 600 Employee
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Technical Support Specialist
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Mar 2020 - Oct 2020
Assists and guides customers who are having technical issues with Fire Tablets, Kindle e-readers, Fire Sticks, Amazon streaming and reading applications. Assists and guides customers who are having technical issues with Fire Tablets, Kindle e-readers, Fire Sticks, Amazon streaming and reading applications.
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Education
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University of Cebu in Lapulapu and Mandaue
Bachelor's degree, Electronics Engineering