Kevin McQuillen

Information Technology Support Technician at PCR Business Systems
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Contact Information
us****@****om
(386) 825-5501
Location
Akron, Ohio, United States, US
Languages
  • English Native or bilingual proficiency
Skills

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Bio

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Credentials

  • CompTIA A+
    CompTIA
    Sep, 2017
    - Oct, 2024
  • CompTIA Network+
    CompTIA
    Aug, 2018
    - Oct, 2024

Experience

  • PCR Business Systems
    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Information Technology Support Technician
      • Jun 2015 - Present

      Information Technology Industry Implement comprehensive technology solutions; provide technical support for business systems of more than one hundred independent clients. • Administer Windows Server, Active Directory and Microsoft Exchange. • Continuously plan and complete installation of business systems including servers, firewalls, and related components. • Apply technical proficiency to resolve complex hardware and network related problems. • Provide on site and remote support for network, hardware and software related issues. • Manage inventory and complete client invoicing upon point of sale. • Proactively monitor business systems for downtime and take necessary actions to resolve. • Industrialized processes to clearly outline routine work for new personnel. • Preserve PCR Business System standards of delivering a top rated client experience at all times. Show less

  • Meritech
    • India
    • Manufacturing
    • 1 - 100 Employee
    • Field Service Technician
      • Apr 2014 - Jun 2015

      • Printer Installations and Deployment from servers • Troubleshoot hardware and software devices on-site and remotely • Kyocera, Konica Minolta, KIP Professional Certified • Printer Installations and Deployment from servers • Troubleshoot hardware and software devices on-site and remotely • Kyocera, Konica Minolta, KIP Professional Certified

  • Walmart
    • United States
    • Retail
    • 700 & Above Employee
    • Manager
      • Apr 2008 - Feb 2014

      • Customer Service Quality • Firearms Training • Inventory Management • Store trainer in ATF Compliance • Associate Training and Development • Customer Service Quality • Firearms Training • Inventory Management • Store trainer in ATF Compliance • Associate Training and Development

  • Akron Public Schools
    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • IT Technician
      • Aug 2004 - Jun 2006

      • IT Consultation for equipment • Hardware & Network diagnostics • On-site repairing of Computers and Network Related issues • IT Consultation for equipment • Hardware & Network diagnostics • On-site repairing of Computers and Network Related issues

Education

  • Cleveland State University
  • Ellet Senior High School
    Graduate
    2001 - 2005

Community

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