Fire Alarm Install/Service Technician

• May 2020 - Present

• Install Fire Alarm Systems built to code requirements and standards according to NFPA 72 • Install, service, troubleshoot both addressable and conventional various FA systems • Install, setup, maintain, and troubleshoot Fire Alarm monitoring systems • Interpret fire alarm and mechanical drawings in order to install/service FA systems • Programming of current and new FA systems while meeting system engineer’s specifications • Install Fire Alarm Systems built to code requirements and standards according to NFPA 72 • Install, service, troubleshoot both addressable and conventional various FA systems • Install, setup, maintain, and troubleshoot Fire Alarm monitoring systems • Interpret fire alarm and mechanical drawings in order to install/service FA systems • Programming of current and new FA systems while meeting system engineer’s specifications

Senior Client Service Technician

• Oct 2018 - Mar 2020

• Oversee and manage IT operations for multiple respective clients • Diagnose, repair and maintain hardware and software components • Install and configure computer/server hardware when needed on-premises and/or datacenters • Installing and upgrading anti-virus software to ensure security at the user level • Provide end user support as the first point of contact for error reporting • Managing technical documentation • Install, maintain, and troubleshoot backup operations and disaster recovery systems (Veeam) • Manage, plan, and implement new/current equipment and software deployment projects Show less

NFIT Team Lead

• Aug 2017 - Oct 2018

- Oversee and work with a team of network technicians to coordinate completion of projects and deadlines with Area Supervisor- Take the lead role in managing network related projects and plan them accordingly to meet deadlines and expectations- Manage network equipment and tools inventory in our local area warehouse- Program, troubleshoot, repair, and install network equipment varying from various backhauls, switches, AP’s, and etc- Mentor/train multiple network technicians current/new on how to program, troubleshoot, repair, and install network equipment along with following company procedures and policies- Engage with Engineering and Netops teams to make sure network related projects are fully communicated and understood for success and completion of projects- Build, troubleshoot, and maintain network AC/DC power and battery backup systems Show less

Pahrump/Las Vegas Area Supervisor

• Aug 2016 - Aug 2017

- Managed a team of customer service technicians that installed internet and phone services to customers.- Managed and planned all projects network related whether it was maintenance or upgrading/installing new equipment.- Managed area inventory for network and customer service related equipment and tools.- Managed and maintain relationships and connections with our vendors and cell tower hosts.- Troubleshoot and maintained network issues from Access points, backhauls, and switches.- Hired and trained new/current field and network technicians to follow SOP's, and policies within the company. Show less

Install/Repair Nomad Field Technician

• Mar 2015 - Jul 2016

- Responsible for responding to network issues and conducting network repairs- Regularly climb ladders and work on towers-up to 500ft- Installing/programming of network Access Points and Backhauls- ComTrain Certified – Tower Safety and Rescue Training- Ensure basic maintenance of Company assigned tools and equipment including company vehicle- Install and/or troubleshoot to repair internet onsite service according to company guidelines and standards- Perform basic personal computer and Local Area Network/VPN setup- Set up and test functionality of Voice over Internet Protocol telephone equipment- Troubleshoot physical layer problems with radio frequency/RF links; resolving IP network issue problems- Travel throughout entire Texas/Oklahoma networks when needed Show less

Associate Trainer

• Nov 2012 - Jun 2014

- Trained 30 to 40 new and/or current associates in up-to-date methods/procedures - Customer Service, Production line, and Food Prep specialist - Trained 30 to 40 new and/or current associates in up-to-date methods/procedures - Customer Service, Production line, and Food Prep specialist

Engr/Elec Temp

• Sep 2008 - Aug 2012

- Decommissioned University of Michigan Ford Nuclear Reactor - Cleaned and refurbished lead and gas infused windows in Reactors Hot Cells - Maintained and repaired HP Proliant Information Server, Honeywell Gas Alarm Server both running Windows Server 2008 R2 - Maintained and updated Desktop computers - Data entry in Excel, and Word - Radioactive/Hazardous Material Disposal - Radioactive concrete and pipe removal/disposal - Hot Cage/Lead Window replacement and repair - Calibration of Geiger Counters and Floor Monitors - OSEH Certifications: - OSEH: Equipment Operator Permit for Bridge Crane (15 Ton) - OSEH: Ladder Safety Training - OSEH: Confined Space Safety Training - OSEH: Hearing Protection Safety Training - OSEH: Radiation Safety Training - OSEH: Lead Paint Removal Safety Training - OSEH: Asbestos Safety Training Show less

Sandwich Artist

• May 2005 - Sep 2008