Kevin Panganiban
Freelance Web Content Writer at Content Weaver PH- Claim this Profile
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Bio
LinkedIn User
I was with Kevin Panganiban for a year at HMG Digital. All I can say is, it was amazing working together with him. His dedication and passion shine through every work of his. A great individual that works above and beyond the call of duty.
LinkedIn User
I was with Kevin Panganiban for a year at HMG Digital. All I can say is, it was amazing working together with him. His dedication and passion shine through every work of his. A great individual that works above and beyond the call of duty.
LinkedIn User
I was with Kevin Panganiban for a year at HMG Digital. All I can say is, it was amazing working together with him. His dedication and passion shine through every work of his. A great individual that works above and beyond the call of duty.
LinkedIn User
I was with Kevin Panganiban for a year at HMG Digital. All I can say is, it was amazing working together with him. His dedication and passion shine through every work of his. A great individual that works above and beyond the call of duty.
Credentials
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Basic Instructor Training
TeleTech
Experience
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Content Weaver PH
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Philippines
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Marketing Services
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1 - 100 Employee
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Freelance Web Content Writer
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Oct 2017 - Present
- Write SEO-rich articles to help clients reach the top rank on search engines.- Edit articles submitted by other writers to ensure quality.- Use tools such as WordPress, Canva, BaseCamp, Google Drive, Hemmingway App, Asana, Facebook Ads, Google Analytics, and Grammarly to perform tasks.- Assigned to be a part of the Elite Writers Team, which handles topics that are beyond the scope of regular writers.- Create landing pages for clients- Write product descriptions for an eCommerce site- Create social media calendars for clients- Write copies for events, newsletters, etc.
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Telstra
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Australia
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Telecommunications
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700 & Above Employee
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HR Direct Consultant
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Mar 2017 - Oct 2017
- Assist employees with their HR-related concerns using SAP.- Create tickets to help resolve employee disputes regarding their paycheck.- Prepare the necessary documents requested by employees related to their employment.- Enroll employees in various training sessions related to their job. - Assist employees with their HR-related concerns using SAP.- Create tickets to help resolve employee disputes regarding their paycheck.- Prepare the necessary documents requested by employees related to their employment.- Enroll employees in various training sessions related to their job.
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Freelance
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Egypt
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Human Resources
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1 - 100 Employee
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Freelance Content Writer
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Feb 2016 - Mar 2017
- Write keyword-rich articles for my client's niche.- Create effective keywords using Google Adwords for SEO.- Use Canva to create images used for each piece- Navigate WordPress to upload each article and use WP Plugins, such as YOAST, to ensure that each piece is SEO compliant. - Write keyword-rich articles for my client's niche.- Create effective keywords using Google Adwords for SEO.- Use Canva to create images used for each piece- Navigate WordPress to upload each article and use WP Plugins, such as YOAST, to ensure that each piece is SEO compliant.
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Genpact Headstrong Capital Markets
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Process Associate
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Nov 2012 - Feb 2016
- Assist employees with their HR-related concerns using SAP.- Create tickets to help resolve employee disputes regarding their paycheck.- Prepare the necessary documents requested by employees related to their employment.- Enroll employees to various training sessions related to their job. - Assist employees with their HR-related concerns using SAP.- Create tickets to help resolve employee disputes regarding their paycheck.- Prepare the necessary documents requested by employees related to their employment.- Enroll employees to various training sessions related to their job.
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Convergys
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Customer Service Representative
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Aug 2010 - Aug 2012
- Handle billing concerns for AT&T customers- Assist customers with payment and account-related concerns.- Provide level 1 Technical Assistance.- Help customers with purchasing new phones and accessories and adding new lines to their accounts. - Handle billing concerns for AT&T customers- Assist customers with payment and account-related concerns.- Provide level 1 Technical Assistance.- Help customers with purchasing new phones and accessories and adding new lines to their accounts.
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TeleTech
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Denmark
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Appliances, Electrical, and Electronics Manufacturing
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Customer Service Associate/ Training Assistant
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Nov 2008 - May 2010
- Handle queries for Australian Prepaid customers.- Provide Level 1 Technical Support to customers.- Conduct training classes for new hires.- Perform mock calls and provide feedback to new-hires.- Responsible for conducting Product Refreshers and Up-trainings to associates.- Facilitates floor- support to aid the associates with product- related questions and inquiries.- Formulate training initiatives to help the account reach the metrics set by the clients.- Create training initiatives such as Pop Quizzes and Ring Fencing Programs that assisted the agents in achieving the required targets set by the Operations Department.
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Education
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2004 - 2008
De La Salle Lipa
Bachelor’s Degree, Psychology
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