Kevin Mackolar

Renewals Account Manager at Experian Data Quality
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Contact Information
us****@****om
(386) 825-5501
Location
Santa Cruz, Guanacaste, Costa Rica, CR

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Experience

    • United States
    • Software Development
    • 100 - 200 Employee
    • Renewals Account Manager
      • Jul 2018 - Present

      My roll at Experian is to retain customers and find new business opportunities within my book of business. During our FY2019 I was able to achieve a 90% retention rate which earned me a spot at the top of my team. My roll at Experian is to retain customers and find new business opportunities within my book of business. During our FY2019 I was able to achieve a 90% retention rate which earned me a spot at the top of my team.

    • China
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Inside Sales Representative
      • Mar 2016 - Feb 2018

      During my time as an Inside Sales Representative at Lenovo I had to help our resellers maximize their profits and sales by providing them with the ultimate partner experience. I was able to be on top of my team's performance during 2017 earning myself a spot in Lenovo's Winner Circle. During my time as an Inside Sales Representative at Lenovo I had to help our resellers maximize their profits and sales by providing them with the ultimate partner experience. I was able to be on top of my team's performance during 2017 earning myself a spot in Lenovo's Winner Circle.

    • United States
    • Software Development
    • 700 & Above Employee
    • Customer Service Supervisor
      • Aug 2013 - Feb 2016

      At Amazon I began as a CS representative helping customer everyday with their needs, from Retail CS to Kindle Support I was able to deliver results which lead to a promotion as a Team Lead in 2014. At Amazon I began as a CS representative helping customer everyday with their needs, from Retail CS to Kindle Support I was able to deliver results which lead to a promotion as a Team Lead in 2014.

    • Belgium
    • Hospitality
    • 700 & Above Employee
    • Front Desk Supervisor
      • Jan 2013 - Aug 2013

Education

  • Universidad Latina de Costa Rica
    Bachelor’s Degree, Hotel, Motel, and Restaurant Management
    2010 - 2014

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