Experience

Edibles and Infusions Corporations

• Canada
• Food and Beverage Services
• 1 - 100 Employee

• IT/Security Manager

  • May 2021 - Present



Klinic Community Health

• Hospitals and Health Care
• 1 - 100 Employee

• Senior Network Administrator

  • Feb 2020 - Apr 2021

  Coordinated on the site relocation project between service providers and clients.Created proposals for client engagements.Designed, implemented, and managed on Microsoft Servers (2012 R2, 2016) included group policies and Active Directory, Microsoft Exchange Servers (2010 and Office365), Fortinet switches (Fortigate 50D and 200E)Followed change and problem management processes and procedures.Integrated third-party products to created solutions as required.Managed tickets and changed activities in tier1 to tier3.Mentored team members by providing first tier support to end-users.Proactively planned systems upgrades and future needs for the company.Technical Documentation for clients and team members.Used Autotask to deploy patches and third-party applications to clients ‘devices.Virtual Platform maintenance support for VMWare Virtualization system which support other Non-profit organizations



Airbnb

• United States
• Software Development
• 700 & Above Employee

• Remote System Administrator

  • May 2019 - Feb 2020

  As a supportive role in an IT team.Followed change and problem management processes and procedures.Implemented and maintain the Synology Cloud, and migrated servers from on-premise infrastructure to cloud.Integrated third-party products to created solutions as required.Managed upgrade and changed activities in server side.Managed Azure API and cloud-to-cloud integration.Proactively planned systems upgrades and future needs for the company.Reviewed, implemented, and managed on Microsoft Servers (2012 R2 and 2016) included group policies and Active Directory, Microsoft Office365 Servers, Cisco switches, and Dell SAN storage systems and iSCSI, and Fortigate firewallsTechnical Documentation for end-users and team members.Virtual Platform maintenance support



Hong Kong Connections Limited

• Hong Kong
• Staffing and Recruiting
• 1 - 100 Employee

• Senior System Engineer

  • Nov 2013 - Nov 2017

  Coordinated on server room expansion project.Created proposals for client engagements.Defined cloud architecture, design and implementation plans for hosting complex application workloads on Microsoft Azure.Designed, implemented and managed on Microsoft Servers (2003, 2008 and 2012 R2) included group policies and Active Directory, Microsoft Exchange Servers (2007, 2010 and 2013), Cisco switches, and Citrix SAN storage systems and iSCSI, and firewalls (Fortigate 70D, 80D and 90D)Followed change and problem management processes and procedures.Implemented and maintain the Synology Cloud, and migrated servers from on-premise infrastructure to cloud.Integrated third-party products to created solutions as required.Managed upgrade and changed activities in both the first-tier and server-side.Mentoring team members with providing first tier support to end-users.Proactively planned systems upgrades and future needs for the company.Provided Azure technical expertise including strategic design and architectural mentorship.Technical Documentation for end-users and team members.Used SCCM to deploy Microsoft Windows patches and third-party applications to Active Directory group users, and managed clients’ computers and servers.Virtual Platform maintenance support for VMWare Virtualization system which support Hong Kong and China office.



Melchers Group

• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Network & System Administrator

  • Apr 2012 - Oct 2013

  Administrated on HP firewalls.Carried out the planned upgrade and changed activities in both first-tier and server-side.Conducted vulnerability assessments and prepare client reports.Designed, implemented and managed on Microsoft Servers (2003 and 2008) included group policies and Active Directory, Microsoft Exchange Servers (2007), HP switches and Backup Tape system.Managed upgrade and changed activities in both first-tier and server-side.Proactively planned systems upgrades and future needs for the company.Provided technical resolution to end-user support (Windows XP and Windows 7).Technical Documentation for end-users and team members.