Experience

Mission Society of New York City

• United States
• Education
• 1 - 100 Employee

• Human Resources Assistant

  • Jul 2021 - Present

  Execute HR transactions through Paycom HRIS, including onboarding processes; aid in benefits administration/enrollment activities; analyze position qualifications in creation of training & development programs for employees; submit employee demographics for approval through NY D.O.E, SCR database, and federal E-Verify system; introduce cost-saving administrative practices to HR department (hired/promoted from HR Intern, September 2021) Execute HR transactions through Paycom HRIS, including onboarding processes; aid in benefits administration/enrollment activities; analyze position qualifications in creation of training & development programs for employees; submit employee demographics for approval through NY D.O.E, SCR database, and federal E-Verify system; introduce cost-saving administrative practices to HR department (hired/promoted from HR Intern, September 2021)



Equinox

• United States
• Health, Wellness & Fitness
• 700 & Above Employee

• Front Desk Manager-On-Duty

  • Feb 2019 - Jul 2021

  Managed employee scheduling for department; maintained budgetary compliance during COVID pandemic, reducing monthly spending by $5K; assisted club management in departmental onboarding and recruitment; addressed customer service issues for 3000+ membership body; documented class attendance for corporate group fitness metrics; disseminated new/modified policies/procedures to staff, developing focused communication channels; developed facility opening and closing procedures/reporting for loss-prevention compliance; provided clubs tours to prospective members; conducted health and safety walkthroughs to ensure COVID compliance throughout facility (promoted from Front Desk Associate, May 2019) Show less



Clue Chase

• United States
• Entertainment Providers
• 1 - 100 Employee

• Event Coordinator

  • May 2017 - Apr 2018

  Sold escape game experience to corporate clients for team-building functions and coordinated execution of facility-wide events for upwards of 50 guests; arranged for food & beverage accommodations with neighboring restaurants; supervised set-up and breakdown of event spaces; drafted service agreements and payment forms for clients; developed creative improvements for the attractions (promoted from Game-Runner, July 2017) Sold escape game experience to corporate clients for team-building functions and coordinated execution of facility-wide events for upwards of 50 guests; arranged for food & beverage accommodations with neighboring restaurants; supervised set-up and breakdown of event spaces; drafted service agreements and payment forms for clients; developed creative improvements for the attractions (promoted from Game-Runner, July 2017)



Escape the Room

• United States
• Entertainment Providers
• 1 - 100 Employee

• Shift Manager

  • Oct 2016 - May 2017

  Oversaw guest check-ins and phone inquiries; maintained appearance of spaces; coordinated with operations associates on room preparations Oversaw guest check-ins and phone inquiries; maintained appearance of spaces; coordinated with operations associates on room preparations



The Ride NYC

• United States
• Entertainment Providers
• 1 - 100 Employee

• Assistant Box Office Manager

  • Nov 2014 - Sep 2016

  Oversaw operations of auxiliary box office; trained incoming employees; provided NYC tourism information to guests; processed phone, email, and in-person reservations/sales transactions; processed refund and reservation rescheduling requests; tracked attraction attendance for corporate officers (promoted from Box Office Ticket Agent, May 2016) Oversaw operations of auxiliary box office; trained incoming employees; provided NYC tourism information to guests; processed phone, email, and in-person reservations/sales transactions; processed refund and reservation rescheduling requests; tracked attraction attendance for corporate officers (promoted from Box Office Ticket Agent, May 2016)



Bergdorf Goodman

• Retail
• 700 & Above Employee

• Logistics Specialist

  • Jul 2013 - Dec 2014

  Fulfilled furniture and display change requests for visuals dept.; spearheaded full-selling-floor rearrangements for special events/promotions (promoted from RTW Support Associate, September 2013) Fulfilled furniture and display change requests for visuals dept.; spearheaded full-selling-floor rearrangements for special events/promotions (promoted from RTW Support Associate, September 2013)



GameStop

• United States
• Retail
• 700 & Above Employee

• Game Advisor

  • Apr 2013 - Jul 2013

  Conducted retail sales and product trade-in transactions; maintained organized and clean appearance of retail and visual displays; provided knowledgeable product insight and purchasing advice to customers; enrolled customers in rewards programs and explained benefits therein Conducted retail sales and product trade-in transactions; maintained organized and clean appearance of retail and visual displays; provided knowledgeable product insight and purchasing advice to customers; enrolled customers in rewards programs and explained benefits therein



Macy's

• United States
• Retail
• 700 & Above Employee

• Sales Support Associate

  • Oct 2011 - Apr 2013

  Managed processing, organization, and delivery of incoming retail shipments; managed semi-annual inventory for assorted fragrance and cosmetics vendors Managed processing, organization, and delivery of incoming retail shipments; managed semi-annual inventory for assorted fragrance and cosmetics vendors



Abrams Artists Agency

• United States
• Entertainment Providers
• 100 - 200 Employee

• Intern

  • May 2010 - Aug 2010

  Facilitated phone communications during fast-paced breakdown periods; maintained organization of client files; provided client services to incoming talent (office of Bonnie Shumofsky, Head of Young Adult/Children's Commercial, Voice Over, and Print Media) Facilitated phone communications during fast-paced breakdown periods; maintained organization of client files; provided client services to incoming talent (office of Bonnie Shumofsky, Head of Young Adult/Children's Commercial, Voice Over, and Print Media)