Experience

GreenIT

• Ireland
• Computer Hardware Manufacturing
• 1 - 100 Employee

• • Oct 2018 - Present

  Managing a portfolio of key accounts, serving as the primary point of contact for client inquiries and concerns.Developing and nurtured client relationships, resulting in a 30% increase in client retention.Generating new business by conducting effective product demonstrations and delivering compelling sales pitches.Collaborating with internal teams to provide timely and accurate responses to client requests.Conducting market research and competitive analysis to identify potential areas for business growth.Training and mentoring junior sales associates, sharing best practices and strategies for success. Show less

• • Nov 2015 - Present

  Develop and implement strategic sales plans to achieve revenue targets, focusing on IT solutions and services.Identify and qualify new business opportunities through prospecting, networking, and lead generation.Conduct in-depth needs analysis to understand client requirements and propose customized solutions.Present product demonstrations and deliver persuasive sales presentations to key stakeholders.Negotiate contract terms and pricing agreements to maximize profitability while maintaining customer satisfaction.Collaborate with internal teams, including solution architects and project managers, to ensure smooth implementation and seamless delivery.Build and maintain strong relationships with existing clients, upselling and cross-selling additional products and services.Stay abreast of industry trends and competitive landscape to identify new market opportunities. Show less



Loxam Access

• United Kingdom
• Construction
• 200 - 300 Employee

• Hire Consultant

  • May 2014 - Feb 2015

  Manage the complete hire process, from initial inquiry to equipment return, ensuring customer satisfaction at every step. Collaborate with customers to understand their requirements, provide accurate quotes, and offer suitable equipment solutions. Coordinate logistics, including transport arrangements and scheduling, to ensure timely delivery and collection of equipment. Maintain accurate and up-to-date records of all hires, including contracts, terms, and equipment availability. Communicate effectively with internal teams, such as the operations and maintenance departments, to ensure equipment readiness and availability. Handle customer inquiries, concerns, and complaints promptly and professionally, working towards effective resolution. Build and nurture strong relationships with existing clients, identifying opportunities for upselling and cross-selling. Collaborate with the sales team to generate new business leads and convert them into hire contracts. Stay informed about industry trends, equipment specifications, and regulatory requirements to provide accurate advice to customers. Show less



Salus Training

• Rathcoole Co. Dublin

• Sales and marketing

  • Jul 2010 - Jun 2014

  Develop and implement comprehensive sales and marketing strategies to drive business growth and achieve revenue targets. Identify target markets and customer segments, conducting market research to understand industry trends and competition. Build and nurture relationships with key clients, conducting needs assessments and presenting tailored training solutions. Collaborate with internal teams to develop and deliver compelling sales presentations and proposals. Manage the entire sales cycle, from lead generation and prospecting to contract negotiation and closing deals. Expand the company's customer base through effective lead generation techniques, including networking, referrals, and digital marketing campaigns. Monitor and analyze sales performance metrics, adjusting strategies as needed to optimize results. Maintain a strong understanding of industry regulations and training requirements to provide informed guidance to clients. Show less



Shorcontrol Safety Ltd.

• Ireland
• Public Safety
• 1 - 100 Employee

• Telesales Agent

  • May 2007 - Aug 2010

  Conduct outbound sales calls to generate leads, promote health and safety training programs, and secure sales appointments. Identify and qualify potential clients, conducting needs assessments and recommending appropriate training solutions. Deliver compelling sales pitches, highlighting the benefits and value of health and safety training programs. Address client objections and concerns, providing accurate information and building trust and credibility. Negotiate contract terms and pricing agreements to secure sales while ensuring customer satisfaction. Maintain accurate records of client interactions, sales activities, and follow-up tasks in the CRM system. Collaborate with the sales team to develop effective sales strategies, share best practices, and achieve sales targets. Continuously update knowledge of industry regulations and training requirements to provide relevant and informed recommendations to clients. Provide exceptional customer service throughout the sales process, ensuring a positive client experience. Show less