Installation Project Manager

• Jun 2022 - Present

Manager of Hardware

• Jul 2021 - Apr 2022

- Manages multiple sub teams including Inventory Specialists; Installation Field Techs; and Systems Operations Technicians in Transportation Technology - Oversees inventory and accounting of a million+ dollars of equipment and hardware - Coordinates with customer support managers to deploy field techs for net new installs or service work. - Established processes for inventory team to efficiently setup and configure Hardware prior to deploying to clients - Routinely audited trouble tickets assigned to team to ensure timely response and resolution while being the contact for escalation of priority issues. - Facilitated team training with different system SMEs to diversify technicians’ knowledge base - Provided insight to sales and implementations teams on labor estimates, time frames, and procedures for each project

Mid Atlantic Region Project Installation Manager

• Jul 2020 - Jul 2021

-Scheduling and planning site installation activities for specific projects-Train and manage Multiple installation teams-Coordinate Sub contractors -Manage software development, implementation, and debugging during Installation phase -Review designs and drawings; applying red lines and changes when necessary-Ensure Bill of Materials is accurate for Project Installations-Quality Audits to ensure standards are being met-Ensure a smooth transition to Project Maintenance Team after Installation phase is complete

Maintenance Supervisor

• Oct 2019 - Jul 2020

 Oversee all field Maintenance Activities Train Field Technicians on troubleshooting procedures, reading design plans, equipment operations, and tolling concepts Ensure proper on boarding of all new field technicians  Trained to certify employees to use aerial lift equipment OSHA certified in Construction and Electrical Work Create Preventive Maintenance tables and Schedules Assign tasks and day to day schedules for Field Technicians Supervise On call work, alerts, system repairs, and ensure Key Performance Indicators are met Advise and oversee Installation personnel on proper mounting and configuration of tolling equipment Work remotely with Software engineers for imaging and configurations of network servers, switches and firewalls Traveled to multiple project sites within the company to assist in equipment installation and configuration  Wrote standard operating procedures and reference material for field maintenance personnel Oversee warehouse procedures to ensure proper inventory was kept and timely billing of customer milestones

Systems Install and Configuration

• Feb 2019 - Oct 2019

 Physically installed nVDCs, VRX 3400s, and servers as well as AVI tuning in multiple sites at I77 Project  Completed Janus configurations and AVI tuning on multiple sites for I395 and MDTA projects Familiar with ORT and Plaza AVI configurations, tuning, and specifications.  Trained Techs and Install Supervisors on 540TriEX project on devices used, configurations, and install procedures Learned and Executed Warehouse procedures quickly in order to efficiently track and document newly arrived equipment Familiar with process for requesting quotes in order to ensure 540TriEx project has material and equipment needed for install Trained by Company engineers on configurations for nVDCs and VRX camera systems  Satisfactorily demonstrated to client operation and software compatibility of CCTV equipment  Conducted Surveys and Gantry measurements needed for Truss Fabrication and Installation Worked with ITS engineers to correct issues with the BOM and clarification of install procedures for techs and crew

Technical Engineer

• Oct 2016 - Nov 2018

♣♣ Installed and configured wireless surveillance systems in indoor and outdoor settings ♣ Worked with multiple city governments and police departments to determine optimal security coverage for their needs ♣ Engineered creative solutions in order to mount systems, radios, and power supplies where the client needed them ♣ Installed, aligned, and configured high powered wireless radios and antennas miles apart to create a surveillance network ♣ Worked with clients to ensure they were trained on the web tools and how to use each camera’s technology ♣ Routinely created subnets and assigned IPs to hundreds of pieces of equipment ♣ Used SSH and remote desktop services to access, monitor, and configure client networks ♣ Created inbound/outbound rules on client firewalls to allow port forwarding for remote access ♣ OSHA certified in Construction and Electrical Work ♣ Experienced with wireless technologies, configuring access points, stations, and creating network bridges ♣ Served as main Technical Support engineer by being on call 24/7, answering emails, and using a ticketing system to track customer issues

Implementation Engineer

• Feb 2016 - Oct 2016

INFOSEC Computer Security Incident Response Team (Contract)♣ Member of the Implementations team creating network designs and patch plans to update CSIRT DMZ Network♣ Routinely configured Cisco routers, switches, VMs, and UCS devices♣ Worked as a Collections Analyst to identify security weaknesses and to improve monitoring of WSA and VPN feeds. ♣ Collaborated with Network Architects to create a build of materials to integrate purchased Acquisition Companies ♣ Worked with peers to create a mobile monitoring solution for Acquired Companies without server storage capabilities ♣ Experienced with Gigamon security monitoring platform♣ Worked with TACOPS to configure Application Security Appliances (ASA) used in a donation program for non-profits♣ Deployed and tracked equipment globally using Asset Management Software and MS Excel♣ Planned projects around fiscal and quarterly budget restrictions♣ Able to remotely manage Cisco Servers using an Integrated Management Tool♣ Provided hands on server troubleshooting for Engineers outside of the local area♣ Monitored Server Lab power consumption and cooling while working with facilities managers to ensure optimal efficiency

Project Coordinator

• Jun 2015 - Feb 2016

Receiving and Prepping equipment to push out to sites globaly; Ensure security software is patched, updated, and formatted correctly before being assigned to a site. Actively track and monitor equipment globally using Cisco's Asset Manager Tool. Routinely remotes into equipment to assist engineers with firmware updates and troubleshooting. Responsible for racking and cabling equipment in Server lab as well as working with facility manager on lab power consumption and cooling capabilities. Trained on server Linux OS installs ( Ubuntu, CentOS ), VMware and ESX deployments, UCS management and firmware updates.

Non Commissioned Officer

• Feb 2005 - Mar 2015

91B- Wheeled Vehicle technician H8- Vehicle Recovery Specialist Maintenance Supervisor  - Constructed a scheduled maintenance tracker for 185 pieces of equipment using Excel  - Managed and mentored a diverse section of 20 personnel  - Ensured 100% of scheduled services and repairs were completed on time and to standard  - Performed quality assurance/quality control checks on all completed jobs  - Communicated and interacted cordially with customer units  - Trained Soldiers to use up to date software to diagnose on board vehicle systems  - Regularly used Microsoft Office to give presentations, track data, and communicate Work place safety Manager  - Regularly inspected shop to ensure its compliance with OSHA regulations  - Trained all shop personnel on proper safety procedures  - Zero reported incidents during time appointed as Safety Manager  - Attended monthly seminars to stay current on regulations and procedures Vehicle Maintenance Foreman  - Controlled work flow in shop and assigned jobs to technicians  - Familiar with several types of technical manuals (hard copy and electronic)  - Performed technician duties in the austere environments of Iraq and Afghanistan Deployed as part of: Operation Iraqi Freedom: 05-06 (Balad, Iraq); 07-09 (Tikrit, Iraq) Operation Enduring Freedom: 10-11 (Konduz, Afghanistan)