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Experience

    • United Kingdom
    • Wholesale
    • 1 - 100 Employee
    • Warehouse Manager
      • Nov 2022 - Present
    • Retail
    • 1 - 100 Employee
    • Warehouse Manager
      • Apr 2014 - Nov 2022

      Logistics/Warehouse Manager April 2014 Lenleys Furniture, Canterbury. Clarkes Furniture, Maidstone. Supplying top of the range furniture to customers in London and the southeast of England Managed staff of 20 plus to ensure an excellent Logistics/Warehouse operation to London/Southeast of England area. Logistics/Warehouse Manager April 2014 Lenleys Furniture, Canterbury. Clarkes Furniture, Maidstone. Supplying top of the range furniture to customers in London and the southeast of England Managed staff of 20 plus to ensure an excellent Logistics/Warehouse operation to London/Southeast of England area.

    • United Kingdom
    • Restaurants
    • 1 - 100 Employee
    • Logistics Manager
      • May 2012 - Apr 2014

      Managed staff of 20 plus to ensure an excellent supply chain operation to over 20 units in the London area.  Managing the day-to-day running of SSP’s biggest logistics operation in the UK covering Euston, Kings Cross and St Pancras.  Ensuring we remain fully stocked for continual supply, and with new products.  Maintaining a target of 1% wastage.  Sustaining a stock holding target of £150k per week.  Managing various supply chain issues from suppliers including 3663, Bidvest, P&H, Bunzl, and Lyreco.  Ensuring Health & Safety training and logs are fully up-to-date and meet internal and external audit standards.  Working to a ‘First in First Out’ (FIFO) system for stock control.  Working within Network Rail Safety & Security policies.  Managing Network Rail power plant. Show less

    • United Kingdom
    • 1 - 100 Employee
    • Interim Shift Manager
      • Aug 2011 - May 2012

      Managed staff of 50 plus to ensure a pick and pack operation reacted to a daily allocation of circa 60000 lines.  Involved in development of human resource and recruited for team leading & supervisory roles.  Ensured that the stores delivery targets were met by meeting daily performance targets.  Organised a multiskilled workforce, including inter agency and contracted staff to ensure maximum productivity on a daily basis.  Involved from the conception of the order to the delivering to transport department for timely dispatch.  Briefed all staff on a daily basis which incorporated performance and job tasks to a group and individuals.  Delivered reports & briefings to senior management on productivity and KPI targets on a weekly basis.  Developed order system to produce a slick and efficient pick and pack operation.  Involved in weekly management meetings involving middle management and H & S to advise on best practice and operational activity.  Adopted pragmatic and organised approach for paperwork and administrative activities.  Liaised with external agencies to produce a working team capable of addressing a customer reactive culture. Show less

    • United Kingdom
    • Warehousing and Storage
    • market research
      • 2011 - 2012
    • Food & Beverages
    • 1 - 100 Employee
    • Logistics Manager
      • Jul 2001 - Aug 2011

      Managed through ATL / Operative Team, circa 40, to support all operational pick and dispatch requirements in timely manner.  Responsible for daily performance of the logistics team in terms of pick and load of vehicles in timely manner across a 24/5 shift pattern.  Organised required daily operative resources to deliver daily order / load demand against agreed productivity rates; engaged agency staff if required.  Assessed daily reporting against agreed KPI targets on performance at operative level investigating unacceptable levels of performance on 1–1 basis; taking appropriate action or escalating to the logistics manager; minimum targets being 98.5% pick accuracy.  Performed duties / tasks required daily of a WMS Super User (RedPraire) in support of stock allocation / stock control in order to complete pick process.  Monitored individual performance, conducted quarterly performance reviews feeding into 6-monthly appraisals in line with business expectations and correct format.  Led full PDP plans at operative level resulting from above 1–1 / Appraisal process.  Ensured all work activities are fully compliant at all times with corporate Health & Safety processes and disciplines; liaised with H & S Manager on regular weekly reviews – non-compliance being fully documented and relevant actions detailed.  Involved in all identified Continuous Improvement initiatives through Task Force Management Programme, was fully documented and progress with associated costing reported monthly to Board.  Managed external service suppliers when required to replenish packaging, consumable and pallet needs.  Managed co-pack schedule of works in line with customer expectations and delivery cycle.  Engaged fully in facility audits taking full responsibility for adherence to BRC Standards with associated levels of hygiene – minimum acceptable levels for “Green” status = 75% across variety of facility assessments. Show less

    • Despatch / QC Manager
      • Jan 1999 - Jul 2001

      Managed a small operational team servicing customer base with variety of manufactured items.  Oversaw end to end pick and despatch process, allocated work and monitored performance.  Liaised with customers for all distribution issues, managing external transport links accordingly.  Oversaw stock allocation taking all steps to ensure levels of order fulfilment were in line with level of business expectation and if there were issues, then investigated and addressed the root cause.  Closely monitored all costs associated with the warehousing and distribution side of the business and reported to the Senior Management Team.  Imparting technical expertise and product knowledge and be pro-active to address any specific product identity issues prior to despatch, liaising with Purchasing as and when required. Show less

Education

  • SSP Learning & development
    Health & Food Safety Level 3
    2013 - 2013
  • South Kent College, Ashford
    C & G Level 2 and 3 Computer Aided Design
    2008 - 2010
  • Maidstone Conference Centre
    Health and Safety Association Certificate in Managing Safety (IOSH)
    2006 - 2006
  • Incom Services College, Aldridge
    NVQ Level 2 (Engineering and General Health and Safety)
    1991 - 1993
  • Aldridge Comprehensive School,
    8 GCSE
    1986 - 1991

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