Experience

Cambria

• United States
• Building Materials
• 700 & Above Employee

• Regional Product Representative

  • Nov 2022 - Present



Brekhus Companies

• United States
• Construction
• 1 - 100 Employee

• Sales Design Consultant

  • Oct 2021 - Nov 2022



Colorado Counter Tops

• Aurora, Colorado, United States

• Warranty Manager / Sales

  • Nov 2017 - Oct 2021

  Sales 3 years of outside, retail, in-home, commercial and showroom sales. Sole / lead sales person for the Costco Cambria program. Attended Cambria University Onsite layout, design and consultation. Customer service. Account representative and residential project management. Coordinating various job phases. Creating and using disclaimers. Approvals for change orders. Quoting and estimation. Reviewing shop drawings, templates and blue prints. Product knowledge of quartz, granite and marble. Computer programs – SPS, Moraware, Heartland, Office 365, Excel, Renu Bluebeam basic, Word, and Power Point. Desire to learn, ability speak articulately and honestly with customers. Warranty Manager / Service Technician Residential, Sears Transform, Lennar, KB Homes, Home Depot, Dr. Horton and K2 Residential Ability to work with difficult clientele. Customer satisfaction driven, creative problem-solving skills for cost effective resolutions. Scheduling on-site visits. Communicating with; customers, reps, leads, installers, vendors, and applicable managers. Creative mentality; discussing available options in order to avoid additional cost. Educating; customers, home builders and sales representatives. Determining and discussing warranty Documenting and reviewing all aspects of a work order from sales to completion. Updating / documenting company loss paperwork, pictures, notations and communications. Using CRM’s for communication/documentation Determining subcontractor back charge. Determining and processing material defects with the distributor. Working with purchasing agent providing credit memos and warranty claims. Reviewing company losses to deter future problems. On-site repair of granite and quartz. Creating spread sheets; Company losses; providing quarterly reports. Prevailing wage calculator. Calculating the cost of a rework. Costing back charges to subcontractors. Fabrication / installation Edge profiling / polishing of quartz and granite.



Engineered Wall Systems

• Denver, Colorado, United States

• Glazier / Panel installation

  • Mar 2015 - Nov 2017

  • Installation of store front, elevator lobbies, U-channel, curtain wall, office enclosures, door frames and J channel. • Experience using blue prints for layout and installation. • Installation ensuring material is plum and/or level in provided opening or finished areas. • Punch list/trade damage repair. • Installation of; commercial, sliding and AMT 320 hydraulic doors. • Installation of ACM and insulated panels. • Fabrication/ installation of cladding and break metal trim. • Removal and installation of mirrors. • Caulking • Certified scissor lift and aerial lift operator. • Completed OSHA 10 hour hazard recondition training for the construction industry.



Dal-Tile LLC

• United States
• Wholesale Building Materials
• 500 - 600 Employee

• Warehouse Associate

  • Feb 2013 - Mar 2015

  • Verified and fulfilled orders for contractors and customers. • Verifying stock amount and inventory of specific tile or shade per customer’s inquiry or request. • Communicated with contractors, designers, sales reps and homeowners both in store and over the phone. • Certified fork lift operator. • Breaking down trucks into specific customers’ orders. • Checking and inspecting goods received and ensuring they are of accurate quantity, type and of acceptable condition. • Verified and fulfilled orders for contractors and customers. • Verifying stock amount and inventory of specific tile or shade per customer’s inquiry or request. • Communicated with contractors, designers, sales reps and homeowners both in store and over the phone. • Certified fork lift operator. • Breaking down trucks into specific customers’ orders. • Checking and inspecting goods received and ensuring they are of accurate quantity, type and of acceptable condition.



Absolute Marblecare

• Huntington Beach, California, United States

• Business Owner

  • Aug 2004 - Jan 2013

  • Managed new and established accounts, contacts and clientele. • Sales and customer service • Accounting • Scheduling appointments • Coordinating and communicated with contractors, designers, and homeowners. • Managed and trained employees • Marketing and advertising • Grinding marble and natural stone. • Polishing counter tops, floors, and showers • Mixing and matching polyester/ epoxy resins D - Owning a business, all the above • Managed new and established accounts, contacts and clientele. • Sales and customer service • Accounting • Scheduling appointments • Coordinating and communicated with contractors, designers, and homeowners. • Managed and trained employees • Marketing and advertising • Grinding marble and natural stone. • Polishing counter tops, floors, and showers • Mixing and matching polyester/ epoxy resins D - Owning a business, all the above



Marblecare of Palm Springs

• Palm Desert, California, United States

• Operations Manager

  • Jul 1993 - Jun 2004

  • Managed and trained employees while overseeing multiple jobs. • Contacted clientele wrote and negotiated contracts. • Sales and customer service; • Cleaning, sealing, polishing, grinding, color enhancing, honing, repair, maintenance and altering the finishes of various natural stone flooring, showers and counter tops. • Managed and trained employees while overseeing multiple jobs. • Contacted clientele wrote and negotiated contracts. • Sales and customer service; • Cleaning, sealing, polishing, grinding, color enhancing, honing, repair, maintenance and altering the finishes of various natural stone flooring, showers and counter tops.