Experience

Fathom Digital Manufacturing

• United States
• Industrial Machinery Manufacturing
• 100 - 200 Employee

• Director Shared Services

  • Feb 2022 - Present

  Harland, WI



Perlick Corporation

• United States
• Manufacturing
• 100 - 200 Employee

• AR - Credit and Collections Manager

  • Nov 2020 - Dec 2021

  Milwaukee, Wisconsin, United States PERLICK CORPORATION, MILWAUKEE, WI AR Credit and Collection Manager, 2020-2021 - Responsibilities including but not limited to Collections, Invoicing, Cash Application, Customer Credit Limits and Open Order Releases. - Established scoring policy for new and existing customers, which was used to reassess and establish credit limits. - Implemented collection process for staff, which resulted in exceeding goal of 100% cash collection vs. net sales per month. - Created bad debt… Show more PERLICK CORPORATION, MILWAUKEE, WI AR Credit and Collection Manager, 2020-2021 - Responsibilities including but not limited to Collections, Invoicing, Cash Application, Customer Credit Limits and Open Order Releases. - Established scoring policy for new and existing customers, which was used to reassess and establish credit limits. - Implemented collection process for staff, which resulted in exceeding goal of 100% cash collection vs. net sales per month. - Created bad debt methodology used to better assess potential risk. Show less



Specialized Medical Services

• United States
• Medical Equipment Manufacturing
• 1 - 100 Employee

• AR-Collection Manager

  • Jan 2017 - Nov 2020

  Greater Milwaukee Area SPECIALIZED MEDICAL SERVICES AR Collection Manager, 2017 – 2020 - Implemented collection structure for organization including but not limited to goals, strategy and timing of collections. - Created process, which improved overall synergy with the Collections, Sales and Billing departments. - Created cash metrics and goals, used by collectors to assess productivity. - Established bad debt reserve methodology and tracking for organization. - Created workflow approval for… Show more SPECIALIZED MEDICAL SERVICES AR Collection Manager, 2017 – 2020 - Implemented collection structure for organization including but not limited to goals, strategy and timing of collections. - Created process, which improved overall synergy with the Collections, Sales and Billing departments. - Created cash metrics and goals, used by collectors to assess productivity. - Established bad debt reserve methodology and tracking for organization. - Created workflow approval for adjustments such as credits and write-offs. - Implemented process, which allowed for billing claims to be tracked and resolved in an expedited manner. - Responsible for placement and relationships with collection attorneys and collection agencies. - Approve payment plans for customers. - Assisted front-line associates by creating an escalation process for unresponsive customers based on collection efforts. - Responsible for reporting monthly on cash, DSO and overall AR. Show less



Brookdale

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Accounts Receivable and Collection Manager

  • Apr 2007 - Dec 2017

  BROOKDALE SENIOR LIVING, MILWAUKEE, WI AR Collection Manager, 2007 – 2017 - Began role managing 4 employees to current structure of managing 24. - Initial responsibility of $100 million in billed revenue increased to $3 billion. - Implemented collection structure for organization including supplementing strategy by establishing partnership with outside collection agency. - Reduced 120+ past due AR by over 50% within the first year with consistent reductions in all aging past… Show more BROOKDALE SENIOR LIVING, MILWAUKEE, WI AR Collection Manager, 2007 – 2017 - Began role managing 4 employees to current structure of managing 24. - Initial responsibility of $100 million in billed revenue increased to $3 billion. - Implemented collection structure for organization including supplementing strategy by establishing partnership with outside collection agency. - Reduced 120+ past due AR by over 50% within the first year with consistent reductions in all aging past due categories thereafter. - Structured and implemented bad debt reserve policy for organization. - Implemented collection tools such as auto-dialer, predictive dialer, check by phone, credit card receipt, probate search and phone queue systems. - Insured collection activity is in line with customer service culture, while adhering to all aspects of Fair Debt Collection Practices Act. Show less



Norlight Telecomminications

• Billing/Collection Supervisor

  • Feb 2004 - Apr 2007

  Brookfield, Wisconsin, United States NORLIGHT TELECOMMUNICATIONS, MILWAUKEE, WI Billing Supervisor, 2004-2007 - Responsible for credit recommendations of all prospective new customers. - Implemented collection strategy, which included the hiring and training of collection employees. - Implemented billing procedures, which resulted in a less than 1% billing errors. - Assisted in establishing and gaining approval of initial Sarbanes Oxley requirements for publicly traded companies.



ManpowerGroup

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Billing Supervisor

  • Feb 2001 - Apr 2004