Experience

AxleHire

• United States
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Operations Specialist

  • févr. 2022 - - aujourd’hui

  Building Manager - PHL• Train and promote consistent team from temp workers• Brought cost, QA and service to positive to goal in less than a month and a half• Created and taught team to use checklists to adjust to upcoming volumeEast Operations Specialist (Philadelphia, New York, Newark, DC, and Atlanta)• Project Manager for SOPs and Trainingo Tech recommendations and setupo Working with executives to track most impactful key metrics o Working with executives to increase accuracy of datao Created and distributed support asset documents for Ops Managers o Created a QA Lead position in PHLo Started presenting “East” metrics as a unit and individuals to executives• Introduced Ring Scanners to operationso Gave specific outline of tech requirements & specs for engineering o Piloted program and setup with while running PHL locationo Set up tech and conducted training for each facility in the East• Emergency Operations recoveryo First escalation point for any OPS issues for the Easto Utilize workforce in PHL for assisting in failing ops in the Easto Utilize workforce in PHL for training in the Easto *East has not had a critical fail in ops or dispatch time since established*• Contingency/recovery Linehaul o Stepped in to assist to prevent substantial negative impact to service.o Work with local linehaul and delivery providers to recover failing laneso Created contingency partners and rate lists for potential lane failureso *East has not failed a load since undertaking this responsibility*• East Ops Training o Created weekly group training meetings for recently onboarded Opso Follow up one on ones for each manager once a weeko Breakdown and present data as the East and individual operationso Setup and develop monthly training, ops checklist and document reviewo Breakdown metric failings and implement action plans



RKW PARTNERS INCORPORATED

• United States
• Construction

• General Manager

  • juin 2019 - févr. 2022

  • Operational Compliance with Osha and State Dot• Ensure hiring, training, and service quality • Negotiate operational agreements with partners• Adapt marketing and advertising strategy to fit business needs• - Left to return to larger more logistics focused operations- • Operational Compliance with Osha and State Dot• Ensure hiring, training, and service quality • Negotiate operational agreements with partners• Adapt marketing and advertising strategy to fit business needs• - Left to return to larger more logistics focused operations-



FedEx Ground

• United States
• Freight and Package Transportation
• 700 & Above Employee

• Sort Manager (Altoona & Northampton)

  • nov. 2017 - juin 2019

  • *Brought new Allentown super hub positive to goal within 2 months*• *Re-engineered Altoona operations to save the company $100,000+ on infrastructure*• Ensure operational safety, and efficiency of management and labor hourso Team of 4 area managers, 30 ops managers and 500+ associates• Create vision for operational, recognition, safety, and training programs• Conduct meetings reviewing progress, action plans, and areas of developmento Regular presentations to the state of the operation to executives• Maintain compliance with FedEx, Osha and DOT policies • Assist the district, aiding other buildings and leading district calls and initiatives o 1 of 12 managers selected in the Region for the East Development team (Sr. Manager Training)• Foster business relationships with Vendors, internal, and external customers • - Left to distance self from poor hiring strategies that mis represented regular shift hours, and management practices that did not appropriately utilize hierarchy -

• Area Manager

  • août 2016 - nov. 2017

  • Create processes for all operational support positions• Adapt to cover or assist in struggling or unstaffed areas in addition to my own• Meet with managers to review operational issues, root causes, and action plans• Ensure administrative work turned in to HR by management staff was compliant• Coach managers on effective communication and proper training*Accepted promotion to Altoona Sort Manager position*



FedEx Ground

• United States
• Freight and Package Transportation
• 700 & Above Employee

• (Lead) Operations Manager III

  • mai 2014 - mai 2015

  • Co-ordinate operations with domicile hub, internal, and external customers• Process new-hire, promotion, and termination selection• Create extended peak schedule, ensuring proper area staffing and cross-training o 7-day operations for 5 months for 150 employees• Analyze and present performance data in be weekly staff meetings• *Left as apart of entire management team that turned over yearly, due to misaligned expectations from clients and building management* • Co-ordinate operations with domicile hub, internal, and external customers• Process new-hire, promotion, and termination selection• Create extended peak schedule, ensuring proper area staffing and cross-training o 7-day operations for 5 months for 150 employees• Analyze and present performance data in be weekly staff meetings• *Left as apart of entire management team that turned over yearly, due to misaligned expectations from clients and building management*



UPS

• United States
• Truck Transportation
• 700 & Above Employee

• Operations Supervisor

  • janv. 2013 - mai 2014