Experience

Van der Valk Hotel Antwerpen

• Belgium
• Hospitality
• 1 - 100 Employee

• Conference Agent

  • Mar 2019 - Present

• Front Office Shift Leader

  • Aug 2016 - Present

  - Welcoming guests- Check/in Check/out- Informing guests and continuous attention to the needs of the guest.- Handling guest reviews- Creating and controlling internal and external reservations- Providing administration: create invoices and check payment methods.- Shaping the service- Creating SOP's- Maintain standard procedures- Organisation of team meetings/trainings

• Front Office Agent

  • Dec 2015 - Sep 2016

  -Providing professional service to guests.-Check/in Check/out-Process Payments-Handling reservations



Scandic Antwerpen

• Belgium
• Hospitality

• Front Office Agent

  • Jul 2015 - Dec 2015

  -Providing professional service to guests.-Check/in Check/out-Process Payments-Handling reservations

• F&B, Conference host

  • Nov 2010 - Jul 2015

  -Providing top service to the hotelguests in the restaurant and bar.-Building conference rooms and accompany guests at their seminary.-Training of interns.



Radisson Blu Astrid Hotel, Antwerp

• Belgium
• Hospitality
• 1 - 100 Employee

• Waiter

  • Oct 2009 - Aug 2010



Silverspoon Exclusive Catering & Events

• Belgium
• Events Services
• 1 - 100 Employee

• Logistics, waiter

  • 2010 - 2010

  Parttime job Parttime job



Kasteel van Brasschaet

• Events Services

• Cook

  • 2006 - 2008

  Student Job Student Job