Experience

Peterson's Harley-Davidson South
• Retail
• 1 - 100 Employee
• Sales/Fit Specialist

  • Jan 2023 - Present

Swissport
• Switzerland
• Airlines and Aviation
• 700 & Above Employee
• Logistics Specialist

  • May 2022 - Jan 2023

Florida Department of Corrections
• United States
• Law Enforcement
• 700 & Above Employee
• Correctional Officer

  • Dec 2019 - May 2022

University of Miami
• United States
• Higher Education
• 700 & Above Employee
• Medical Representative

  • Jan 2019 - Dec 2019


Jackson Health System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Transport Specialist

  • Feb 2018 - Nov 2018

  Providing safe and efficient transfer/transport/courier of patients throughout the organization in a manner that exemplifies my companies organization's commitment to exceptional customer service and quality care. Providing safe and efficient transfer/transport/courier of patients throughout the organization in a manner that exemplifies my companies organization's commitment to exceptional customer service and quality care.



Tuff Shed, Inc.

• United States
• Construction
• 500 - 600 Employee

• Sales Manager

  • Mar 2017 - Dec 2017

  Meeting Sales Goals, Negotiation, Selling to Customer Needs, Motivation for Sales, Sales Planning, Building Relationships, Coaching, Managing Processes, Market Knowledge, Developing Budgets and expense reports, POS Forms, Check requisitions, negotiates contracts, 3D imaging, and Staffing. Systems: (Service Connect, Sales Force, Day Force) Business Expense Reports POS Forms Client Report Documents: Contracts, Check List, Permit Applications, Sales Order, Inspections, Notice of Commencement, Site Plans, and Invoicing. Microsoft Office: Word, Power Point, Excel Show less



Miami Dade Elections Department

• Instructional Trainer

  • Feb 2010 - Nov 2016

  Supervised, organized, and trained employees on election policies and procedures. Also, recruited and assigned job responsibilities. Successfully executed policies and procedures, special projects, business operations, negotiated site facilities agreements and contracts. Supervises the election board and other poll workers by managing staffers and ensuring poll equipment functions properly. Organizes and codes training material acquisitions Monitors and keeps track of all databases by coordinating with clerks to ensure adequate staffing and integrate led key projects. Recruit clerks and assign job responsibilities by planning and executing key training exercises with over 6,000 trainees. Successfully executes municipality policy of guidelines and Florida Statues. Successfully managed special projects, programs, business operations in administration, and staff training in management. Negotiate Site Facility Rental Contracts, Microsoft Office: Word, Power Point, Excel, check list, rental car contracts, Presentations and Training Modules Show less



Retail

• Broadcast Media Production and Distribution

• Macy's

  • Jan 2007 - Mar 2010

  Logistics in merchandising, supply management, cross trained internally and externally, operations management, used forklift and other equipment. Received, packed and shipped merchandise in a safe, productive and accurate manner. Cross-trained in multiple areas including: entering data accurately using PC's, hand-held computers or other such devices. Followed all standard operating procedures as well as safety and security guidelines. Also, identify and correct safety hazards/exposures to ensure compliance with federal, state and local safety regulations. Conducted supply and material handling, including replenishment. Operated heavy equipment as needed, such as balers, forklift, and performed special projects or assignments as requested. Show less

• Target

  • Jul 2005 - Jan 2008

  Logistics, used forklift, merchandising. Prepared orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area. Completes deliveries by driving truck or van to and from vendors. Responsible for receiving, maintaining and distribution of merchandise and operations of the systems to ensure that all the activities associated with the efficient functioning.



Telemarketing/Customer Service

• Presion Response Corporation

  • Sep 2007 - Dec 2007

  Billing, Customer Serice, negotiated contracts, managed billing accounts. Built immediate rapport with clients through friendly and engaging attitude and expertly overcame objectives and secured agreements. Generated qualified sales leads for the department, including new business support contracts. Developed effective telemarketing scripts that increased success rates and were adopted by department. Assisted management with scheduling, training, and quality assurance. Maintained low return rate 4-5% month to month. Show less