Experience

ACI Learning

• San Antonio, Texas, United States

• Computer user support specialist intern

  • Aug 2022 - Present

  -Installed and supported Windows OS including command line & client support while troubleshooting devices and resolving network issues -Ensured physical security & common attacks while securing the wired and wireless local network -Detected several types of compromises and have an understanding of penetration testing and vulnerability scanning concepts -Installed and supported Windows OS including command line & client support while troubleshooting devices and resolving network issues -Ensured physical security & common attacks while securing the wired and wireless local network -Detected several types of compromises and have an understanding of penetration testing and vulnerability scanning concepts