Experience

Freight Exchange - A Redwood Company

• United States
• Transportation/Trucking/Railroad
• 1 - 100 Employee

• Operations Manager

  • Jan 2019 - Present

• Fleet Manager

  • Sep 2014 - Jan 2019

  - Develop rapport with assigned fleets- Maximize asset utilization on a daily basis by coordinating available assets with available customer freight- Work closely with Customer Service Representatives to ensure that all accepted orders meet transit expectations- Negotiate rates and book freight for assigned fleets- Provide thorough and complete dispatch to achieve customer service goals- Monitor shipment status in-transit and communicate updates to other departments as needed- Lead fleets to meet company performance goals- Facilitate driver development, education, and training related to Operations and Safety policy and procedure- Make safety-conscious decisions in cooperation with the Department of Safety and Compliance- Manage driver settlements- Exercise exceptional problem-solving and decision-making skills in order to ensure high performance and profitability- Actively apply measures to reduce turnover and increase retention ​- Input updates in applicable software system(s)- Record and document load refusals and service failures



J.B. Hunt Transport Services, Inc.

• United States
• Truck Transportation
• 700 & Above Employee

• Operations Supervisor

  • Apr 2013 - Sep 2014

  - Dispatched and supervised a fleet of drivers- Maintained performance metrics and participated in customer meetings- Monitored and trained drivers to promote company safety culture- Routed or pre-planned delivery of freight to ensure on-time service- Involvement in the financial analysis as it relates to the specific profit-and-loss statements- Monitored compliance with safety and Department of Transportation regulations- Coordinated with maintenance support personnel to manage service of all account equipment- Reduced driver turnover by utilizing JB Hunt’s Driver Dedicated program



African Impact

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Volunteer

  • Dec 2012 - Jan 2013

  - Performed daily activities to support lions in the project- Participated in field research- Aided in support of surrounding schools - Performed daily activities to support lions in the project- Participated in field research- Aided in support of surrounding schools



Engine Power Components

• Materials Coordinator

  • Jun 2012 - Dec 2012

  - Procured materials to meet manufacturing needs- Worked with outside packaging suppliers to reduce costs- Worked closely with the shipping department to increase packaging efficiency- Reduced excess inventory using supply chain optimization methods- Implemented processes to track materials from raw to work in process- Gained systems experience using ERP software- Collaborated with colleagues on special projects - Procured materials to meet manufacturing needs- Worked with outside packaging suppliers to reduce costs- Worked closely with the shipping department to increase packaging efficiency- Reduced excess inventory using supply chain optimization methods- Implemented processes to track materials from raw to work in process- Gained systems experience using ERP software- Collaborated with colleagues on special projects