Kevin Dean

Subrogation Specialist at CEI Collision and Fleet Safety
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Contact Information
us****@****om
(386) 825-5501
Location
Hagerstown, Maryland, United States, US

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Bio

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Credentials

  • The Bits and Bytes of Computer Networking
    Coursera
    Jun, 2021
    - Oct, 2024
  • Technical Support Fundamentals
    Coursera
    Apr, 2021
    - Oct, 2024

Experience

  • CEI Collision and Fleet Safety
    • United States
    • Motor Vehicle Manufacturing
    • 100 - 200 Employee
    • Subrogation Specialist
      • Sep 2021 - Present

      -Set-up claims with various insurance companies by fax, email, phone, and their websites -Completed extensive research to identify various individuals for claims collection purposes -Used various systems to complete daily functions including Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams, Five-Nine, Intelliclaim 360, Accurint, and OnBase. -Handled an intense workload with a team that met or exceeded our monthly goals -Worked on various projects to help ease various parts of the team workload Show less

  • Martinsburg Daily Grind
    • Barista
      • Jun 2021 - Sep 2021

      - Retained customer base through daily interaction with customers - Maintained quality of products from customer to customer - Effectively executed job with limited to no supervision - Trained new employees - Key holder position - Retained customer base through daily interaction with customers - Maintained quality of products from customer to customer - Effectively executed job with limited to no supervision - Trained new employees - Key holder position

  • ManpowerGroup
    • United States
    • Translation and Localization
    • Data Entry Clerk
      • Jun 2019 - Mar 2020

      - Data Entry with skills in above average words per minute and data entry accuracy - Use of Infor Enterprise Server, Outlook, and basic other computer usage - Data Entry with skills in above average words per minute and data entry accuracy - Use of Infor Enterprise Server, Outlook, and basic other computer usage

  • Navy Federal Credit Union
    • United States
    • Financial Services
    • 700 & Above Employee
    • Member Service Representative II
      • Jul 2017 - Dec 2018

      - Protect member's accounts from fraud and suspicious activity by correctly identifying callers - Engage with members over the phone with a variety of different procedures on accounts - Excellent knowledge of systems used in day to day operations with Navy Federal Credit Union including UAD, Verint, Avaya, Blue Screens, IBM Notes, eNet, Internet Explorer, Microsoft Excel, and Microsoft Word -Understand and comply with federal regulations relating to financial products and services - Analyze, research, and resolve problems and discrepancies related to member accounts and lending products - Educate current and prospective members about Navy Federal's products and services - Multiple kinds of data entry in a fast paced environment Show less

    • Barista
      • Nov 2011 - Jul 2017

      - Retained customer base through daily interaction with customers - Maintained quality of products from customer to customer - Effectively executed job with limited to no supervision - Trained new employees - Key holder position - Retained customer base through daily interaction with customers - Maintained quality of products from customer to customer - Effectively executed job with limited to no supervision - Trained new employees - Key holder position

  • Bast Funeral Home
    • United States
    • Office Assistant
      • Jun 2006 - Mar 2008

      - Maintained company website - Administrative duties which included, computer data entry, filing, and faxing - Face to face and telephonic interaction - Worked with projects in Microsoft Excel, Microsoft Word, Microsoft Publisher, and Microsoft PowerPoint - Maintained company website - Administrative duties which included, computer data entry, filing, and faxing - Face to face and telephonic interaction - Worked with projects in Microsoft Excel, Microsoft Word, Microsoft Publisher, and Microsoft PowerPoint

Education

  • Lancaster Bible College | Capital Seminary & Graduate School
    Bachelor of Science - BS, Bible/Biblical Studies
    2009 - 2011

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