Experience

Speedy Loan Corp

• United States
• Financial Services
• 1 - 100 Employee

• President

  • Jun 2006 - Present

  Oversee all aspects of lender operations across multiple sites, including finances, human resources, marketing, and regulatory compliance. Turned around failing operation that became profitable one year after taking over as president. Manage staff of six. • Audit store operations, which effectively ensures compliance to all governmental, UDAAP and AML requirements, establishes priorities for staff development, and serves as basis for incentive programs. • Transitioned from payday and title loans to more conventional installment loans by initiating and helping develop new legislative bill that created separate licensure for payday loans while maintaining effective loan statutes. • Designed collection program that clears debt at a rate of 30% per year. • Direct marketing activities encompassing social media, TV, billboard and direct mail, spiking internet loan business in first two months of employing social media. • Developed training programs to ensure compliance with Federal anti-money laundering mandates and Unfair, Deceptive, Abusive Acts & Practices (UDAAP). Show less



Payday America

• Financial Services
• 1 - 100 Employee

• Operations Manager

  • Apr 2001 - Jun 2003

  Recruited by private owner to launch company that became biggest financial services provider in the state with six stores. Recruited, hired and trained staff. • Developed first three years of financial projections critical to securing funding to launch business. • Devised company’s visual brand identity and oversaw construction and design of each store, effectively integrating the brand design for a unique and recognizable image. • Developed and implemented launch marketing plan and all marketing materials, leveraging what worked most effectively in past markets. • Instituted legal forms required for daily operations, such as underwriting guidelines, contracts, collection notices and privacy policy, ensuring compliance to governmental regulations. • Established all policies and procedures in compliance with all state and federal laws and incorporated into easy-to-reference manual. • Conducted monthly audits of each store and established corrective action plans, accelerating correction of deficiencies by repositioning them as opportunities/challenges for staff. Show less



National Cash Advance

• Financial Services
• 1 - 100 Employee

• District Manager

  • Jul 1996 - Apr 2001

  Managed 14 district locations across two states, monitoring store performance. Recruited, hired and trained staff for all locations. • Established new district within first six months, scouting new locations, securing leases, licenses, permits and registrations, and effectively introducing business to city councils and local businesses. • Performed monthly audits of all locations and established corrective action plans, accelerating correction of deficiencies. • Personally managed customer relations, readily resolving virtually all customer complaints. • Developed and conducted quarterly training seminars for all districts, which enhanced awareness of policies and procedures and significantly increased bad debt collections. Show less