Kevin Craven

Quality Control Supervisor - Origination at The Servion Group
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Contact Information
us****@****om
(386) 825-5501
Location
Minneapolis, Minnesota, United States, US

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Credentials

  • Certified Mortgage Compliance Professional
    Mortgage Bankers Association
    Mar, 2023
    - Nov, 2024

Experience

  • The Servion Group
    • United States
    • Financial Services
    • 100 - 200 Employee
    • Quality Control Supervisor - Origination
      • May 2015 - Present

      • Audit every aspect of the Mortgage Origination process within the following areas of interest: Pre-Funding, Post-Closing, Targeted, Early Payment Default and Cancel/Reject files for GSE, FHA, VA & USDA • Audit all Mortgage Servicing Areas of Interest for GSE, FHA, VA & USDA • Identify and research potential cases of fraud/misrepresentation • Perform Exception Edits and File Checks for all Origination QC team members • Provide training to incoming team members and act as a subject matter expert for any Underwriting and/or Compliance issues • Create QC policies, procedures, training materials and reference guides • Conduct trainings on areas of heightened risk • Select, order and track all Appraisal Field Reviews • Select and upload Pre-Funding audits • Track and manage the team production workload • Pull and edit all monthly QC reports • Helped grow our QC client base from 0 to 25 • Work with clients to reduce their net and gross defect rate Show less

  • Wells Fargo
    • United States
    • Financial Services
    • 700 & Above Employee
    • Quality Assurance Analyst / Loan Adjuster
      • Oct 2010 - May 2015

      • Underwrote and processed modifications in accordance to regulatory guidelines • Ensured that all corrective actions have been taken by Wells Fargo to guarantee that the Borrower has received the optimal outcome • Created and improved test scripts for a variety of systems • Assisted in the development of new hires by teaching job duties and expectations • Gathered and analyzed financial documentation required for mortgage modifications • Exceeded all monthly modification and liquidation closing goals • Received maximum level phone score awards four months in a row Show less

Education

  • University of Minnesota Duluth
    Bachelor of Business Administration - BBA, Marketing
    2005 - 2009

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