Technical Specialist

• Aug 2023 - Present

US Operations Manager

• 2022 - Aug 2023

• Implemented operational enhancements including improved communication and partnership between sales and ops teams to reduce timeline from sale of solar panel to install date to 33 days from 61 days• Led prospecting efforts that increased installs 133 % month over month to help company drive its first profitable month for the US branch in 2023• Drove several enhancements to customer experience including creation of a ticketing platform to track customer inquiries throughout installation process leading to 22 5-Star Google Reviews from customers• Briefed CEO on weekly basis as to progress of solar sales, installations, inspections, and growth prospects• Developed process maps for sales and operations teams highlighting steps in solar installation process including compliance with several legal and regulatory mandates in Texas• Gathered and consolidated data from primary and secondary sources to create business model providing quantitative insights for sales teams to target cities with best opportunity for solar penetration in Texas Show less

Associate

• 2021 - 2022

• Won Real Time Recognition Award from manager for volunteering to travel multiple weekends to provide audit services to clients throughout the Southeastern Region • Received internal certifications for proficiency in Alteryx, Tableau, and Auditing • Recommended client’s internal auditors update their controls to be compliant with national and international accounting standards after identifying discrepancies in their reporting practices • Won Real Time Recognition Award from manager for volunteering to travel multiple weekends to provide audit services to clients throughout the Southeastern Region • Received internal certifications for proficiency in Alteryx, Tableau, and Auditing • Recommended client’s internal auditors update their controls to be compliant with national and international accounting standards after identifying discrepancies in their reporting practices

Junior Staff Accountant

• 2018 - 2019

• Reported directly to CFO and assisted with bank reconciliations, expense reporting, processing receivables, and preparing monthly financial statements • Discovered discrepancy in payroll system that caused overpayments and duplication of payments to employees; led remediation process to fix the issue across IT and Finance departments • Implemented new Accounts Payable software and processes in Salesforce • Amended several vendor contracts to be compliant with accounting standards after identifying discrepancies between terms of contracts and payment amounts and frequency of payments to vendors Show less