Kevin Chan

Operation Manager, Desk Side Service of The Londoner Macao & The Parisian Macao at Sands China
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Contact Information
us****@****om
(386) 825-5501
Location
MO
Languages
  • English Full professional proficiency
  • Cantonese Native or bilingual proficiency
  • Mandarin Full professional proficiency
  • Japanese Full professional proficiency
  • Português Limited working proficiency
  • Thai Elementary proficiency
Skills

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Bio

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Credentials

  • Cybersecurity Foundations
    LinkedIn
    Oct, 2021
    - Nov, 2024
  • IT Security Foundations: Core Concepts
    LinkedIn
    Oct, 2021
    - Nov, 2024
  • ITIL Intermediate Certificate in IT Operational Support and Analysis
    PeopleCert
    Dec, 2019
    - Nov, 2024
  • Administering Microsoft System Center Configuration Manager and Cloud Services Integration
    Microsoft
    Mar, 2019
    - Nov, 2024
  • Project Management Professional (PMP)
    PMI-OC Project Management Institute Orange County Chapter
    Mar, 2017
    - Nov, 2024
  • ITIL Foundation Certificate in IT Service Management
    PeopleCert
    Jun, 2014
    - Nov, 2024

Experience

  • Sands China
    • China
    • Hospitality
    • 700 & Above Employee
    • Operation Manager, Desk Side Service of The Londoner Macao & The Parisian Macao
      • Nov 2018 - Present

    • Manager, Vulnerability and Patch Management
      • Mar 2018 - Nov 2018

      - Assess vulnerabilities level, analyze vulnerabilities and characterize risks- Perform compliance scanning to analyze configurations and facilitate implementation of configurations and hardening settings- Engage with stakeholders, to include IT professionals, management, and auditors, to facilitate vulnerability discovery and remediation- Assist in development and implementation of an information security vulnerability management policies, procedures, and standards - Perform vulnerability management system administration functions (Microsoft SCCM)- Maintain proficiency in threat and apply vulnerability fix in a 15 days patch life cycle for 13000 PC- Work with business and teams to obtain PCI certification as PCI workforce lead

    • Manager, IT Desk Side Services, Opening and Development
      • Aug 2014 - Mar 2018

    • Assistant Manager, IT Desk Side Services
      • May 2013 - Aug 2014

  • The Venetian® Macao-Resort-Hotel
    • Macao
    • Senior Desktop Support Technician
      • Feb 2012 - May 2013

  • Macau Computer Education Center
    • Macao
    • Compuer Science Teacher
      • Dec 2009 - Dec 2010

  • Oriental Golf Club
    • Macao
    • Front Desk Receptionist
      • Dec 2007 - Dec 2008

Education

  • University of Macau
    Bachelor's Degree, Business Administration, Business Information System
    2006 - 2010
  • University of Macau
    Minor Degree, Arts and Humanities, Japanese Studies
    2006 - 2010

Community

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