Experience

ProductionOne

• United States
• Events Services
• 1 - 100 Employee

• Warehouse and Logistics Manager

  • Sep 2022 - Present



Redwire Audio Visual

• Byhalia, Mississippi, United States

• Client Relations Manager

  • Aug 2019 - May 2023

  Responsible for cultivating and growing client relationships while striving to meet quarterly goals and drive profitability. During my 2 years at Redwire AV, I've met, and exceeded, sales expectations, discovered and closed over 100 new clients leading to over 2.5 million in sales, and consistently showed my willingness to go above and beyond for both clients, colleagues and the company. Responsible for cultivating and growing client relationships while striving to meet quarterly goals and drive profitability. During my 2 years at Redwire AV, I've met, and exceeded, sales expectations, discovered and closed over 100 new clients leading to over 2.5 million in sales, and consistently showed my willingness to go above and beyond for both clients, colleagues and the company.



PSAV

• United States
• Events Services
• 700 & Above Employee

• Director Of Event Technology

  • Apr 2019 - Jul 2019

  Responsible for directing the sales and operations leadership teams to achieve the revenue and profitability goals. Ensured the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue.

• Sales Coordinator

  • Apr 2016 - Apr 2019

  I’ve met, and surpassed forecasted sales quotas by making connection with client, discovering and creatively producing solutions to achieve desired goals. I’ve created a new filing system to enhance organizational efficiency. I’ve consistently been mentioned by name in post production surveys for excellent service and friendly demeanor, most notably in higher-stress situations which typically result in a negative experience. I go over and above to work seamlessly with all departments and… Show more I’ve met, and surpassed forecasted sales quotas by making connection with client, discovering and creatively producing solutions to achieve desired goals. I’ve created a new filing system to enhance organizational efficiency. I’ve consistently been mentioned by name in post production surveys for excellent service and friendly demeanor, most notably in higher-stress situations which typically result in a negative experience. I go over and above to work seamlessly with all departments and colleagues to further an atmosphere of teamwork in order to achieve the best possible outcome.

• CSR II and Sales Rep

  • Dec 2012 - Apr 2016

  I wore many hats, and mastered the art of multi-tasking, learning to prioritize and succeed at a high capacity. I implemented a new scheduling system that dramatically improved driver route times and increased morale. I was often called upon to take on a management role, daily making executive decisions and coordinating a staff of up to 6 people. I became known as a problem solver, both with clients and colleagues.



Celebration Church

• Greater New Orleans Area

• Director of Worship

  • Jul 2018 - Mar 2019

  Responsible for planning and coordinating the worship ministry of the church with particular emphasis on liturgy and music. Worked closely with the pastor to develop services that support and enhance the experiences of attendees, while providing a comfortable, inviting atmosphere. Responsible for planning and coordinating the worship ministry of the church with particular emphasis on liturgy and music. Worked closely with the pastor to develop services that support and enhance the experiences of attendees, while providing a comfortable, inviting atmosphere.