Experience

Verizon Media Platform

• United States
• Information Technology & Services
• 100 - 200 Employee

• Salesforce Developer

  • Jun 2014 - Present

  Santa Monica, CA Development of APEX triggers and controllers. Custom Visualforce pages.



NTT Centerstance, Inc.

• Sr. Consultant

  • Aug 2013 - Jun 2014

  Greater Los Angeles Area



IAC

• United States
• Software Development
• 700 & Above Employee

• CRM Engineer

  • Feb 2012 - Aug 2013

  Hollywood, CA • Salesforce Administrator for a user-base of over three hundred users. • Developed workflows for queuing sales leads, and general Salesforce Admin tasks. • Developed Apex scheduled tasks, controllers and trigger classes for re-assignment of leads according to enterprise rules. • Developed complete commissions reporting system natively in Salesforce using Apex and Visualforce. • Wrote several triggers for UrbanSpoon.com and Citygrid for assigning leads to various sales teams –… Show more • Salesforce Administrator for a user-base of over three hundred users. • Developed workflows for queuing sales leads, and general Salesforce Admin tasks. • Developed Apex scheduled tasks, controllers and trigger classes for re-assignment of leads according to enterprise rules. • Developed complete commissions reporting system natively in Salesforce using Apex and Visualforce. • Wrote several triggers for UrbanSpoon.com and Citygrid for assigning leads to various sales teams – this technique worked much better than standard lead assignment, leading to increased revenue of over 30% for the company. • Used web-to-lead for interfacing web apps (servlets on Tomcat) to Salesforce. • Developed several integrations with existing systems, with data from several data sources, including Oracle, SQL Server and Business Objects. • Developed and maintained several integrations with Urbanspoon.com and Citygrid Media.com for accessing proprietary API’s in-the-cloud, used to integrate existing systems with Salesforce users on the desktop – eliminating the need to be logged in to several tools at the same time. • Developed lead page overrides which allow management to see how many times leads are read and accessed – eliminating the need for inaccurate reports that depend on standard SFDC fields that aren’t accessible to custom formulas (Lead.IsReadByOwner) • Wrote several JSON HTTP callouts to integrate account and opportunity information to existing systems, via custom Visualforce pages and custom buttons on Opportunity and Account pages. • Managed nationwide deployment of several Salesforce call centers using Insidesales.com ‘powerdialer’ product (deployed inAtlanta, Charlotte and Los Angeles) • Project management using Agile development for all releases, using a combination of Rally (for basecamp reporting) and JIRA for trouble ticketing. Show less



Legalzoom

• Salesforce cosultant

  • 2011 - 2012



Zurich Insurance

• Switzerland
• Insurance
• 700 & Above Employee

• Subject Matter Expert

  • Jan 2001 - Nov 2011

  Agoura Hills Securities Licensing, Database Administration, Cloud Computing, FileNet (Capture), Interwoven/Teamsite, Crystal Reports, Perl, VB, C and data audit. Enhance and support nationwide agent licensing system (SQL Server and Microsoft Access) . • Handle software development, database administration, system administration, future requirements planning, PC hardware/software support, user support and daily operations. • Implemented extensive office automation projects, involving automated… Show more Securities Licensing, Database Administration, Cloud Computing, FileNet (Capture), Interwoven/Teamsite, Crystal Reports, Perl, VB, C and data audit. Enhance and support nationwide agent licensing system (SQL Server and Microsoft Access) . • Handle software development, database administration, system administration, future requirements planning, PC hardware/software support, user support and daily operations. • Implemented extensive office automation projects, involving automated PDF generation (Crystal Reports), data replication processes (Salesforce Workflows), web-reporting of managerial reports (Perl and Salesforce reports) and data backup (SQL batch jobs). • Implemented automated Cloud reporting system utilizing the Force.com platform and the Salesforce Bulk loader utility. • Use Interwoven TeamSite for web content versioning. • Exceptional data auditing skills, and knowledge of accounting principles relating to payables and receivables, as relating to mutual fund selling. • Used Salesforce WSDL and Java for automated send and update of Agent Account and Contact information for update of SFDC objects. • Used Perl and cURL and XML for most daily and ad-hoc purposes, including accessing and parsing online HTTP reports, sending Salesforce XML-SOAP requests. • Visual Basic programming for hosting SEC-required Annual Compliance training and weekly Agent training. Show less



Cardcommerce.com

• Senior Software Engineer

  • Feb 2000 - Dec 2000

  Designed, coded and managed Java/WebSphere system for online credit transactions on AIX/Unix and DB2.



Citibank USA

• Assistant to Director

  • Jul 1985 - Feb 2000

  Santa Monica, CA System programming in VRTX, BSD Unix, Data Warehousing with Oracle, Redbrick database (IBM), DB2 and C/C++.



Modular Computer Systems, Inc.

• SW Engineer

  • 1979 - 1982

  Designed communications software and worked on test team for hardware that was being sent to Kennedy Space Center.



Modcomp Ltd

• Tech Staff

  • 1978 - 1982

• Tech Staff

  • 1978 - 1982