Experience

Virgin Trains Ticketing

• Travel Arrangements
• 300 - 400 Employee

• Business Development Manager

  • Dec 2005 - Present

  Having carried out this role within the Sales Team of Virgin Trains, I found considerable change took place which was challenging and exciting. I believe that I was supportive by bringing experiences from previous roles and suggesting new ways of working. I believe I have: Helped structured relationship with Major Corporate Customers; Helped define the needs and expectations of VT when entering agreements with corporate customers; Promoted and… Show more Having carried out this role within the Sales Team of Virgin Trains, I found considerable change took place which was challenging and exciting. I believe that I was supportive by bringing experiences from previous roles and suggesting new ways of working. I believe I have: Helped structured relationship with Major Corporate Customers; Helped define the needs and expectations of VT when entering agreements with corporate customers; Promoted and developed relationships with key providers. Improved perception of Virgin Trains as a valued partner for environmentally friendly travel; Supported efforts to define key targets and organise portfolio management; Analysed current corporate deals with reference to effectiveness and success; Promoted the success and ambition of Virgin Trains to Corporate Purchasers; Suggested ideas on soft benefits for Corporates; Negotiated winning agreements with Key users of Virgin Trains. Show less



CWT

• United States
• Travel Arrangements
• 700 & Above Employee

• Global Strategic Account Manager

  • Mar 1973 - Present

  Developed business plan focusing on corporate travel needs of Multi-National Corporations. Worked in USA, France and Italy implementing new working practices for Global Companies. Attracted new business from existing customers and managed implementation across borders. Managed and motivated staff across many European countries to achieve clients' expectations. Negotiated at all levels regarding corporate deals with Travel Suppliers on behalf of Corporate Customers. Achievement… Show more Developed business plan focusing on corporate travel needs of Multi-National Corporations. Worked in USA, France and Italy implementing new working practices for Global Companies. Attracted new business from existing customers and managed implementation across borders. Managed and motivated staff across many European countries to achieve clients' expectations. Negotiated at all levels regarding corporate deals with Travel Suppliers on behalf of Corporate Customers. Achievement of agreed objectives and targets regarding profitability. Developed Performance Review programme with Customers and Support Team. Key strengths within this role: Ability to work under stress and remain focussed. Managed and motivated International Teams to achieve agreed objectives. Appreciation of cultural and commercial differences between countries and corporations. Developed cultural awareness of customers' needs and expectations. Provided support and guidance to new and less experienced members of team. Commercial awareness and understanding of the travel industry. Self-Motivating while home-based. Show less