Kevin Bergeron

Quality Assurance Specialist at DHI Mortgage
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Location
Travis County, Texas, United States, US

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Experience

    • United States
    • Financial Services
    • 700 & Above Employee
    • Quality Assurance Specialist
      • Jul 2021 - Present

      Analyze internal audit reports and processes and identify performance gaps and training needs. Build performance measures, develop training curriculum, research and manage projects. Analyze internal audit reports and processes and identify performance gaps and training needs. Build performance measures, develop training curriculum, research and manage projects.

    • United States
    • Leasing Real Estate
    • Servicing Internal Audit Analyst
      • Apr 2019 - Sep 2020

      Executing assigned audit/validation activities and skills in assessing process risks, flow-charting business processes (including the supporting application systems), identifying and evaluating the design of controls, and executing and documenting audit/validation tests. Perform discretionary, special, and required audits. • Perform discretionary, special, and required audits. • Work within the servicing audit team to meet management's objective. • Ensure all audit findings are properly documented and escalated to management, as needed. • Recommend changes to testing procedures, based on completed findings, if needed. • Perform validation activities, ensuring all controls address the root cause of the issues, and are effectively operationalized. • Performs "design of control" assessments and develops and executes test plans, in accordance with established testing methodology, and adherence to applicable compliance laws, regulations and/or guidance. • Maintain awareness of changes to regulatory, operational, and investor guidelines (GSE, HUD, VA, USDA) • Participation in the consolidation and distribution of various reports within the Internal Audit Department • Participate in the monthly reporting of audits/test findings with Department Managers and Senior Management staff. Show less

    • Foreclosure Analyst, Audit Specialist IV
      • Jan 2012 - Mar 2018

      Reviewed firm-generated NMAs for filing in respective judicial counties. Passed/failed foreclosure documents in WebX system for both judicial and non-judicial cases for the 50 states. Served as Support Analyst for Mortgage Electronic Registration Systems, Inc. and maintained internal compliance with company requirements and standards. Pulled invoices for monthly fee audits in ImageManagement program for CIT’s Accounts Payable department. Audited work for CIT’s offshore team, EXL, to ensure documents were passed or failed correctly. ● Worked independently on monthly CoreLogic document audits in the final 3 years of tenure. Document deadline to the audit firm reached 100%, staying within consent. ● Used alternate methods to find documents by using Clerk of the Court county websites. ● Facilitated monthly fee audits by finding invoices in the ImageManagement system for the Accounts Payable department. ● Reviewed Home Owner Association (HOA) invoices against approved Fannie Mae payment guidelines for all 50 states. ● Created Draw Package for accounts payable to reimburse, or pay, ongoing fees, for foreclosed properties. Show less

    • United States
    • Banking
    • 500 - 600 Employee
    • Proof of Claims Coordinator Audit Specialist III
      • 2011 - 2012

      Conducted file-build of 10-15 foreclosure templates per day for mandated Office of the Comptroller of Currency Foreclosure Audit. Reviewed documents in the WebX system and sent to independent auditors for passing. Prepared and filed proof of claims for firm attorneys to approve before filing in the respective county. Helped reduce the abundance of foreclosure loans aging in queue. ● Cleared backlog of loans for bank’s sister company, Financial Freedom, by passing and failing documents in IRess program after OCC audit was completed. ● Promoted to Document Verification and reviewed DV1 work, shortly after hire, based on exemplary performance. ● Paired with a colleague to work OneWest Bank’s Independent Foreclosure Review Audit. Helped company maintain compliance within independent auditors’ standards. ● Trained 15 new employees on file building and where to locate documents in WebX, LPS and Walz programs. ● Trained new employees on inputting calculations and compile necessary documents to create POC. ● Used Pacer program to file the proof of claim in respective counties. ● Audited deeds of trust and notes. ● Cleared chain of assignments and requested those that were missing to be generated and filed.• Audited work for CIT’s offshore team, EXL, ensuring documents were passed or failed correctly. Show less

    • Loss Mitigation Specialist - Temporary
      • Jun 2011 - Dec 2011

      Loss Mitigation Specialist III - Temporary Analyzed and researched root causes of losses of foreclosed mortgages. Created and filed reports to FNMA for reimbursement per FNMA guidelines.Performed daily balance sheet reconciliation and basic accounting tasks, including handling defaults, cash processing, and data monitoring. • Helped bank recoup thousands of dollars from FNMA in expenses toward vacant and derelict properties by reviewing payments made for upkeep of properties and billing FNMA for those funds. • Monitored trending and conducted analysis of issues by reviewing FNMA guidelines and adjusting amounts that could be claimed or for services that could be reimbursed, allowing bank to claim funds immediately,leading to larger refunds. Show less

    • United States
    • Banking
    • 1 - 100 Employee
    • High Risk Associate/Bank Secrecy Act (BAS)-Temporary
      • Jan 2010 - Mar 2011

      Approved SAR reports from BAM, reported finding to BSA officer/board of directors. Monitored ACH/OFAC for criminal and suspicious activity. Monitored FinCEN 314a Report for unapproved or banned individuals or companies.Created training PowerPoint’s for different departments focusing on each ones responsibility.Coordinated all BSA/AML training in web-based and formal seminars.Created reports for BSA/AML committee, audit committee, and board of directors. • Requested site visits on specific high risk accounts, protecting bank by reviewing if business was found not to exist or was not operating as sated at account opening, account would be closed and a suspicious activity report would be created. • Maintained an exception report and contacted the applicable branch/branches, ensuring reviews were conducted. • Prevented bank from opening accounts for companies and individuals listed on suspicious activity reports and assisted in closing business accounts for companies that did not satisfy on-site reviews. Show less

Education

  • Louisiana State University
    Bachelor of Arts - BA, Graphic Design
    1999 - 2002
  • Broward College
    Accounting and Business/Management

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